Care Coordination
Connect with a single point of contact for all your health care needs.
Get support tailored to your unique needs. We are a single point of contact working with you and your providers to coordinate your care. All members get a Care Coordinator. They can help you:
- Schedule provider visits
- Find providers
- Understand your benefits
- Get transportation to health visits
- Fill out the Health Risk Assessment (HRA)
- Find community resources
- And more!
Call Member Services at 1-855-475-3163 (TTY: 1-833-711-4711 or 711) if you don’t know who your Care Coordinator is. We are here Monday through Friday, 8 a.m. to 8 p.m. Eastern Time.
Disease Management
We offer a disease management program to help you learn about your health and managing your specific health conditions. We have materials with helpful tips and information to manage your condition and promote self-management skills.
All ages are eligible to participate in the program. Any member may self-refer or be referred into a disease management program to receive condition-specific information or outreach. We may receive information from your doctor, pharmacy or other health care provider letting us know you would benefit from a program.
Call for more information about your health condition, to join the disease management program or if you no longer wish to receive materials. You can reach us at 1-844-438-9498.