CareSource® strives to make it easy for you to work with us, whether online or over the phone.
Key Contact Information
Below is a list of the plan’s phone numbers for general questions, prior authorizations, claim inquiries and more, as well as common fax numbers and addresses. Use this list as a guide to help you find the appropriate contact for your questions.
In addition, our Health Partner Engagement Representatives will be happy to answer your questions Monday through Friday, 8 a.m. to 5 p.m.
Health Partner Services: 1-844-607-2831
Prior Authorization: 1-844-607-2831
Address: CareSource, Attn: Claims Department, P.O. Box 3607, Dayton, OH 45401
Grievance & Appeals: 1-844-607-2831
Address: CareSource, Attn: Health Partner Appeals, P.O. Box 2008. Dayton, OH 45401-2008
Care & Disease Management: 1-844-607-2831
Referral fax: 1-844-417-6263