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Contact Us

CareSource® strives to make it easy for you to work with us, whether online or over the phone.

Key Contact Information

Below is a list of the plan’s phone numbers for general questions, prior authorizations, claim inquiries and more, as well as common fax numbers and addresses. Use this list as a guide to help you find the appropriate contact for your questions.

In addition, our NavigateHealth Partner Engagement Representatives will be happy to answer your questions Monday through Friday, 8 a.m. to 5 p.m.

Health Partner Services: 1-844-607-2831

Prior Authorization: 1-844-607-2831

Fax: 1-844-432-8924

Claims: 1-844-607-2831

Address: CareSource, Attn: Claims Department, P.O. Box 3607, Dayton, OH 45401

Pharmacy: 1-844-607-2831

Grievance & Appeals: 1-844-607-2831

Fax: 1-844-417-6262

Address: CareSource, Attn: Health Partner Appeals, P.O. Box 2008. Dayton, OH 45401-2008

Care & Disease Management: 1-844-607-2831

Referral fax: 1-844-417-6263