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FAQs
https://www.caresource.com/providers/education/faqs/...with CareSource and the service we provide. However, health partners who are unhappy with CareSource’s action concerning a medical necessity decision or a claim payment may appeal it. Please see...
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Comprehensive Formulary
https://www.caresource.com/plans/dsnp/pharmacy/drug-formulary/...Comprehensive Formulary Last updated on 12/01/2025 For information about changes to our formulary, please review the Notice of Formulary Changes below. For the most up-to-date formulary information, use our online...
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Past Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/past/...VaxCare LARC Inventory Platform 04/12/2022 BH OAHP Readmission Policy 04/12/2022 Billing Updates: Duplicate Discharge Day Management/ICD-10 7th Character and Therapy Proposal 04/01/2022 Benefits of School-Based Health Centers for Ohio Students...
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Caregiver Forms
https://www.caresource.com/members/tools-resources/caregiver-resources/forms/...forms. This form lets us work with a member’s caregiver. With the signed form, we can speak with a caregiver about a member’s payment or protected health information. Member Consent/HIPAA...
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Prior Authorization
https://www.caresource.com/providers/provider-portal/prior-authorization/...The following is a list of available Prior Authorizations Forms: ABA Prior Authorization Form CES Waiver Prior Authorization Form Community Based/Behavioral Health Outpatient Prior Authorization Form EIDT/ADDT and ST/PT/OT Prior...
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Part D Prescription Plan Rights
https://www.caresource.com/members/tools-resources/grievance-appeal/part-d-prescription-plan-rights/...to ask that your appeal be reviewed past the limit. How to Ask for an Appeal Online: Fill out the Coverage Redetermination Request Form. Phone: Call Member Services. Fax or...
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State Hearing and External Review
https://www.caresource.com/members/tools-resources/grievance-appeal/state-hearing-external-review/Administrative Law Hearing Not happy with an internal appeal decision? You may ask for an Administrative Law Hearing. This is the next formal step. It involves you or your representative,...
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Drug Formulary
https://www.caresource.com/benefits-services__trashed/pharmacy/drug-formulary/The comprehensive formulary is a list of all drugs covered under your CareSource Medicare Advantage plan. The formulary consists of more than 3,000 medications. Additionally, CareSource provides monthly formulary updates...
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General Plan Information
https://www.caresource.com/plans/marketplace/plan-documents/general-plan-information/...Member Appeals P.O. Box 1947 Dayton, OH 45401 Toll Free: 937-487-0629 (for Expedited Review) Fax: 937-487-0629 Expedited Fax: 937-531-2398 You may also use the secure online form on our Forms...
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Appeals
https://www.caresource.com/members/tools-resources/grievance-appeal/appeal/What is an Appeal? An appeal is when you ask us to review a decision that denied a benefit or service. The Appeal Process If you believe a decision we...
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APPEAL FORM