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COVID-19 Information and Resources
https://www.caresource.com/providers/tools-resources/covid-19-provider-resource-center/The Public Health Emergency (PHE) for COVID-19 has ended. Services like vaccines, treatment, and testing are still available. Some rules changed, stopped, or started again. CareSource continues to watch COVID-19...
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Contact Us
https://www.caresource.com/members/contact-us/...members. If you have any problems reading or understanding this information, please call our Member Services team or use our TTY for hearing impaired members at the number below. This...
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FAQs
https://www.caresource.com/providers/education/faqs/...remember it? The primary user cannot reset his or her password. For assistance resetting your password, please contact Health Partner Services at 1-855-202-1058. How can I add additional users? After...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/...Member Services Members access Member Services by calling our toll-free number, 1-855-202-0729 (TTY for the hearing impaired: 1-800-255-0056), 7 a.m. – 7 p.m. Eastern Standard Time (EST), and following the...
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Behavioral Health
https://www.caresource.com/providers/education/patient-care/behavioral-health/At CareSource, we streamline our business practices to limit the administrative burden on you and our members. Our goal is to make it easier for you to help our members...
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Health and Social Partnerships
https://www.caresource.com/providers/education/health-equity/...company dedicated to creating health opportunities for all our members. As a healthcare organization, it is crucial for us to recognize and address the factors, including health related social needs,...
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Quality Improvement Program
https://www.caresource.com/members/tools-resources/quality-improvement/qip/...members with culturally and linguistically diverse needs Ensuring that CareSource is effectively serving members with complex health needs Assessing the characteristics and needs of the member population Assessing the geographic...
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Health Care Links
https://www.caresource.com/providers/education/patient-care/health-care-links/...adopts evidence-based nationally accepted standards and clinical practice guidelines to help inform and guide the provision of clinical care to members. CPGs are identified through member review of member population...
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End or Change Membership
https://www.caresource.com/members/tools-resources/grievance-appeal/change-plans/...in.gov/medicaid/members/member-resources/managed-care-health-plans/. Please call us at 1-844-607-2829 (TTY: 1-800-743-3333 or 711) if you have questions about changing health care plans for an approved reason. For Healthy Indiana Plan (HIP) Members You...
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Addiction Help
https://www.caresource.com/members/education/behavioral-health/addiction-help/...day, 7 days a week. Your Substance Use Disorder Benefits Include: This is not a full list of benefits. View your member handbook or call Member Services to learn more....
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