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Substance Use Disorder
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/substance-use-disorder/...can also get more information about addiction services in your area by calling the Addiction Services helpline at 1-833-674-6437. Your Substance Use Disorder Benefits Include: Substance Use Services Substance Use...
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Rights & Responsibilities
https://www.caresource.com/plans/medicaid/plan-documents/rights-responsibilities/Member Rights As a member of CareSource you have the following rights: To get information about CareSource, its services, providers, and member rights and duties. To get all services that...
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Tools & Resources
https://www.caresource.com/members/tools-resources/...provider, pharmacy or member you feel is committing fraud, waste, or abuse. Get Started Member Services: 1-833-230-2053 (TTY: 711), 24 hours a day, seven days a week. With the following...
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Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/...Updates March 2024 03/01/2024 Report of Pregnancy (ROP) Form 02/28/2024 EDI Billing Updates 02/15/2024 CareSource and CCHMC Partnership for Utilization Management for HealthVine Members 02/09/2024 Policy Updates February 2024 02/01/2024...
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Drug Formulary
https://www.caresource.com/providers/tools-resources/drug-formulary/...is covered for CareSource members by searching alphabetically, by brand and generic name, or by therapeutic class. Access additional information to help with Drug Formulary searches Drug Formulary Changes Each...
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Caregiver Forms
https://www.caresource.com/members/tools-resources/caregiver-resources/forms/...ones. Member Consent/HIPAA Authorization Form Gives permission for CareSource to speak with a caregiver about a member’s medical, payment or protected health information. A CareSource member or appointed representative may...
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Financial Health
https://www.caresource.com/members/education/financial-health/...You use your member ID card when you visit a provider or pick up your prescriptions. Do not let others use your member ID card. It is unique to you....
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LGBTQ+ Health Care Resources
https://www.caresource.com/members/education/lgbtq-resources/...care for all our members. We recognize LGBTQ+ communities may face unique health issues. We are proud to help all members feel good and be healthy and get the care...
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State Hearing and External Review
https://www.caresource.com/members/tools-resources/grievance-appeal/state-hearing-external-review/...in your first language. We can also help you if you have issues seeing or hearing. Please also read your member handbook to learn more about your rights. Member Services:...
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Dental
https://www.caresource.com/providers/education/patient-care/dental/...services. CareSource North Carolina Co® does not provide coverage for routine dental services for plan members. Members looking for dental coverage should work with their agent or broker or review...
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