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Update Practice Information
https://www.caresource.com/providers/provider-portal/update-practice-information/...such changes as: Adding or deleting a provider to a group Changing an address or phone number Adding new restrictions or capacity limitations Adding location ADA accommodations Adding cultural competency...
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Substance Use Disorder
https://www.caresource.com/members/education/mental-health/addiction-help/...it’s important that you don’t try to do it alone. Treatment is more than addressing your substance use. It includes addressing your day-to-day challenges, such as: Medical needs Mental and...
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Contact Us
https://www.caresource.com/providers/contact-us/...as common fax numbers and addresses. Use this list as a guide to help you find the appropriate contact for your questions. Department Phone Additional Information Provider Services 1-855-202-1058 Medical...
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Primary Care Provider Roles & Responsibility
https://www.caresource.com/providers/education/patient-care/pcp-roles-responsibilities/...provide additional health options to the member for self-care or care from community partners. In addition, providers are expected to administer patient care in a culturally competent manner. Resources are...
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Claim Rejection Notifications
https://www.caresource.com/providers/provider-portal/claims/claim-rejection-notifications/...mismatch How to Fix: Either the member had the wrong sex identified on the claim submission, or the member’s address on the claim does not match the member’s address in...
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Care And Disease Management
https://www.caresource.com/providers/education/patient-care/care-management-disease-management/...HNA included with their new member packet. It can be returned in the enclosed self-addressed, postage paid envelope. *The reward is issued through the MyHealth program. Members can find additional...
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Past Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/past/...CareSource-Akron Pediatric Accountable Care Organization 08/31/2021 Additional Policy Updates August 2021 08/12/2021 National Provider Identifier Requirement 08/09/2021 Additional Policy Updates July 2021 08/03/2021 Policy Updates August 2021 08/01/2021 Waiver National...
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Training & Events
https://www.caresource.com/providers/education/training-events/...new account using a unique email address as your username. To use single sign-on in the future, be sure to use the same email address and password when accessing the...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...Member and Provider satisfaction Quality of care and member safety Service delivery in a culturally competent manner In addition, the Quality Improvement program ensures that it meets the quality requirements...
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Claims
https://www.caresource.com/providers/provider-portal/claims/...Paper Claims to the Following Address: CareSource PASSE Attn: Claims Department P.O. Box 2308 Dayton, OH 45401-8730 More Information For additional information regarding the provider disputes and appeals, please visit...
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