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Forms
https://www.caresource.com/members/tools-resources/forms/...can also make a complaint, file an appeal or tell us if you have other insurance besides CareSource. Member Claim Form: Use this form to request a reimbursement if you...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...may: Select File a Grievance/Appeal in your My CareSource portal account. Send us a letter with your grievance. Please mail the letter to: CareSource Attention: Georgia Member Appeals P.O. Box...
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FAQs
https://www.caresource.com/providers/education/faqs/...with CareSource and the service we provide. However, health partners who are unhappy with CareSource’s action concerning a medical necessity decision or a claim payment may appeal it. Please see...
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Contact Us
https://www.caresource.com/providers/contact-us/...45401 Disease Management 1-844-438-9498 Care Management 1-855-202-0729 Referral fax: 844-417-6255 Behavioral Health 1-855-202-1058 Quality Improvement 1-855-202-1058 Appeals 1-855-202-1058 Fax: 1-937-531-2398 CareSource Attn: Health Partner Appeals-Georgia, P.O. Box 2008 Dayton OH...
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Part C Medical Plan Rights
https://www.caresource.com/members/tools-resources/grievance-appeal/part-c-medical-plan-rights/...CareSource, P.O. Box 1947, Dayton, OH 45401-1947 Appeals An appeal is a request to reconsider and change the decision made or the action taken on services requested. An appeal is...
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Claim Payment Disputes
https://www.caresource.com/providers/provider-portal/claim-payment-disputes/...claim denial should be submitted as an appeal. For more information about appeals, review the Appeals of Claim Denials and Adverse Decisions section on this page. If you believe your...
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Prior Authorization
https://www.caresource.com/providers/provider-portal/prior-authorization/...timeframe a member and/or provider has to appeal. To initiate the peer-to-peer process, please call CareSource’s Utilization Management team at 1-833-230-2101. CareSource® evaluates prior authorization requests based on medical necessity,...
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Tools & Resources
https://www.caresource.com/members/tools-resources/...Find Resources Submit a Grievance or Appeal Submit a Grievance or Appeal If you are unhappy or don’t agree with a decision made by us or our providers, let us...
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Pharmacy
https://www.caresource.com/providers/education/patient-care/pharmacy/...drug reimbursement. NADAC pricing can be accessed on Medicaid.gov. Pricing information can also be accessed through the secure Express Scripts Provider Portal. Drug pricing appeals can be completed through the...
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Member Rights & Responsibilities
https://www.caresource.com/plans/marketplace/plan-documents/rights-responsibilities/...bill from your provider. What is an Appeal? If you do not agree with the decision CareSource made, you have the right to appeal. An appeal is a request to...
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Appeal