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HIPAA Privacy Practices - Kentucky
https://www.caresource.com/about-us/legal/hipaa-privacy-practices/hipaa-privacy-practices-kentucky/...– CareSource® and its contracted business partners may use and give out your protected health information to carry out treatment, payment or health care operations and for other purposes permitted...
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Fraud, Waste and Abuse (FWA)
https://www.caresource.com/about-us/legal/corporate-compliance/vendor-compliance/fraud-waste-and-abuse-fwa/...for prescriptions not filled or picked up Company/Employee/Delegated Entities: Embezzling CareSource funds Misappropriation of CareSource assets Stealing CareSource property Falsifying CareSource business data and reports Receiving gifts or kickbacks from...
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Transportation
https://www.caresource.com/plans/medicaid/benefits-services/additional-services/transportation/...the way you wish to be treated. Please follow these steps: Call to set up non-emergency ride two business days before your trip. (Saturday, Sunday and holidays are not business...
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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...select Payments. Credit card, debit card and bank transfers, as well as GooglePay® and ApplePay® accepted. Your online payment will take 3-5 business days to be received and posted to...
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General Plan Information
https://www.caresource.com/plans/marketplace/plan-documents/general-plan-information/CareSource North Carolina Co., d/b/a/ CareSource Your Responsibilities Be Enrolled and Pay Required Premiums Benefits are available to you only if you are enrolled for coverage under the plan. To...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/We make it easy for you to request services for your patients. See below for benefit information and instructions to obtain services that enable improved access to care. 9-8-8 Suicide...
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Make a Payment
https://www.caresource.com/members/my-caresource-account/make-payment/...are considered past due, and your benefits are at risk. Please allow three business days (72 hours) for processing of phone or online payments. Allow 7 to 10 business days...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...want you to get the care you need while keeping costs down for you. The Site of Care Management Program applies to Marketplace Lines of Business. Site of Care Management...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...letter to: CareSource PASSE Attn: Member Grievances P.O. Box 1947 Dayton, OH 45401-1947 Grievance Process We will send you a letter within five business days to let you know that...
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Utilization Management
https://www.caresource.com/plans/medicaid/benefits-services/utilization-management/...to 5 p.m. You may leave a message about UM issues after normal business hours. You may also use the website to contact UM during and after normal business hours....
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