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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...start steps: Connect with your care coordinator Your care coordinator is your main point of contact for all of your health care needs. They will reach out to you when...
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Care Management
https://www.caresource.com/plans/dsnp/benefits-services/care-disease-management/...staff who can work with you one-on-one to help coordinate your health care needs. They will contact you by phone: If your provider requests one to contact you. If you...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/A grievance is a formal complaint about us, our providers or the care you get. You or an authorized representative may file a grievance at any time. Call Member Services...
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Planning Ahead
https://www.caresource.com/members/education/planning-ahead/Advance Directives An advance directive is a written record about your future care and treatment. This includes mental health care. It helps your family and providers know your wishes about...
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Terms and Conditions
https://www.caresource.com/about-us/legal/terms-and-conditions/...by following the instructions provided in the messages or by contacting us directly. Collection of Information By Third-Party Sites Some of our pages may contain links to other sites whose...
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CareSource JobConnect for Members
https://www.caresource.com/members/tools-resources/life-services/members/...find out more about CareSource JobConnect you may contact us by: CareSource JobConnect was developed with one goal in mind – to support members who would like help in achieving...
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Benefits and Services
https://www.caresource.com/plans/marketplace/benefits-services/...together in one place. See the Benefits at a Glance brochure. 2025 BENEFITS AT A GLANCE Contact your provider for further details on when a prior authorization is required. You...
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Find My Prescriptions
https://www.caresource.com/members/tools-resources/find-my-prescriptions/...may contact you or health partners to discuss medications. Talk with your pharmacists about your medications. This can help you to get the best results from the drugs you are...
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HIPAA Privacy Practices - Kentucky
https://www.caresource.com/about-us/legal/hipaa-privacy-practices/hipaa-privacy-practices-kentucky/...Humana – CareSource regarding your privacy rights, contact the Humana – CareSource Privacy Officer at: Humana – CareSource Attn: Privacy Officer P.O. Box 221459 Louisville, KY 40252 Or, you may...
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TERMS AND CONDITIONS
https://www.caresource.com/about-mstc/legal/terms-and-conditions/...referenced in this Site, you should contact your own legal counsel. Disclaimer TrueCare continually updates the information provided on this website in order to keep the information as current and...
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