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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...for Healthcare Improvement (IHI) Model for Improvement Ensuring that CareSource is effectively serving members with culturally and linguistically diverse needs Ensuring that CareSource is effectively serving members with complex health...
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FAQs
https://www.caresource.com/members/education/faqs/...only speak with individuals at a member’s school when members or their caregivers/guardians have agreed to it. It may also be helpful to have your care coordinator go to Individual...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...our Nurse Advice Line. Go to a network urgent care center listed in our Find a Doctor tool. After you go, always call your PCP to schedule follow-up care. Outpatient...
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Primary Care Provider Roles & Responsibility
https://www.caresource.com/providers/education/patient-care/pcp-roles-responsibilities/...care treatment plans and notifying CareSource of members who may benefit from care coordination. In addition, CareSource PCPs play an integral part in coordinating health care for our members by...
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Contact Us
https://www.caresource.com/members/contact-us/...service. We can read the information aloud for you, in English or in your primary language. We also can help you if you are visually or hearing impaired. We are...
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Provider Disputes or Appeals
https://www.caresource.com/providers/provider-portal/appeals/...your disagreement is limited to the amounts a non-contracted provider could collect if the beneficiary were enrolled in original Medicare pursuant to § 422.214(a)(l), you should use the plan’s internal...
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FAQs
https://www.caresource.com/providers/education/faqs/...is important to verify member eligibility before providing services. Patients must be eligible CareSource® members at the time of service in order for services to be covered. CareSource offers several...
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Utilization Management
https://www.caresource.com/providers/education/patient-care/utilization-management/...a provider, you are required to identify the need for interpreter services for your CareSource of North Carolina Co. patients and offer assistance to them appropriately. CareSource is committed to...
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Pharmacy
https://www.caresource.com/providers/education/patient-care/pharmacy/...To ensure there is no delay in the review process, be sure to include this medical information when you ask for the exception. Policies CareSource pharmacy policies include drug-specific and...
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General Plan Information
https://www.caresource.com/plans/marketplace/plan-documents/general-plan-information/...your premium on time. Bring your CareSource ID card to every visit. This way your insurance information will be up to date and the doctor or pharmacy can bill us...
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Can I go to urgent care