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Broker Service Department
https://www.caresource.com/producers/broker-service-department/...Black ryan.black@caresource.com 937-671-0032 Tony Caito tony.caito@caresource.com 440-341-6924 Krista Seaton krista.seaton@caresource.com 812-454-4715 CareSource has a dedicated Broker Services department to support our contracted individual producers throughout the agent lifecycle. We facilitate...
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Provider Responsibilities
https://www.caresource.com/providers/education/health-equity/provider-responsibilities/...that social determinants of health are recognized as significant contributors to member outcomes and quality of life. CareSource PASSE adheres to the National Culturally & Linguistically Appropriate Standards (CLAS). The...
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State Hearing and External Review
https://www.caresource.com/members/tools-resources/grievance-appeal/state-hearing-external-review/...120 days of getting CareSource’s finding. Reviews are done within 90 days for standard reviews or within 72 hours for expedited (fast) reviews. This will be final and CareSource will...
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During Pregnancy
https://www.caresource.com/members/education/pregnancy/during-pregnancy/...a Care Manager Working with a Care Manager is a great way to help make sure you’re getting the best support you while you are pregnant. Working with a Care...
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Medical Benefits
https://www.caresource.com/benefits-services__trashed/medical/...take advantage of preventive services, which are covered by CareSource Medicare Advantage. We also offer CareSource24®, our 24/7/365 nurse advice line. Call the the toll-free number on your CareSource member...
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Provider Grievances
https://www.caresource.com/providers/provider-portal/provider-grievance/...from all parties and applying the CareSource written policies and procedures. Providers are permitted to submit complaints to CareSource regarding CareSource’s policies, procedures or any aspect of CareSource’s administrative functions....
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Women's Health
https://www.caresource.com/members/education/preventive-care/womens-health/...care for yourself, your baby, and how HAP CareSource can help. Learn more on our After Pregnancy and Baby Care pages. Perimenopause, menopause, and beyond There may be new needs...
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Medication Therapy Management
https://www.caresource.com/members/tools-resources/find-my-prescriptions/medication-therapy-management/...• Help your providers and other caregivers work better together • Help you learn about your drugs and the right way to use them • Help your overall health You...
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Rights and Responsibilities
https://www.caresource.com/plans/caresource-passe/plan-documents/rights-responsibilities/...your life. Be protected in the community. Voice complaints and appeals about CareSource PASSE or the care we provide. Get all written member information from CareSource PASSE: At no cost...
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Administrative Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/administrative-policies/...to Medicare Advantage plans and the MyCare Ohio (Medicare-Medicaid) plan. These administrative policies apply to Medicare Advantage plans. These administrative policies apply to CareSource® Dual Advantage™ (HMO SNP) plans, and...
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