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Contact Us
https://www.caresource.com/providers/contact-us/...us by contacting one of our Health Partner Network Managers, Monday through Friday from 7 a.m. to 7 p.m. Eastern Time. Key Contact Information Below is a list of the...
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Contact Us
https://www.caresource.com/members/contact-us/...please call us. Our Member Services staff will be happy to answer your questions. You can also contact your Care Manager with questions. Member Services: 1-833-230-2099 (TTY: 711), 7 a.m....
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Contact Us
https://www.caresource.com/about-us/contact-us/...a request to be contacted via our Tell Us form. A Member Services representative will be happy to answer your questions Monday through Friday, 8 a.m. to 8 p.m. unless...
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Claim Rejection Notifications
https://www.caresource.com/providers/provider-portal/claims/claim-rejection-notifications/...the member ID, sex, DOB, and first 4 characters of the last name to attempt to identify the correct member. Contact Provider Services at 1-800-488-0134 to resolve this issue Error...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...fees charged by health information management companies for medical record retrieval or submission. Your health partner representative may contact you if medical records are not received within the 14-day timeframe...
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Prior Authorization
https://www.caresource.com/providers/provider-portal/prior-authorization/...email CiteAutoAssistance@caresource.com and a representative will be in contact. This email is only for assistance and questions regarding prior authorizations within the Provider Portal. Phone 1-833-230-2101 Fax 1-844-676-0372 Sick Newborn...
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COVID-19 Information and Resources
https://www.caresource.com/providers/tools-resources/covid-19-provider-resource-center/...Health Contact Us If you are not finding the information you need or have more questions, please call us. Our Provider Services staff is happy to assist you. CONTACT US...
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FAQs
https://www.caresource.com/members/education/faqs/...Just call Member Services at 1-833-230-2005 (TDD/TTY: 711) Monday through Friday, 8 a.m. to 5 p.m. CT. You can also contact us online through the Tell Us form. What if...
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General Plan Information
https://www.caresource.com/plans/marketplace/plan-documents/general-plan-information/...were held. We will notify network providers that you are no longer in the grace period. We recommend that you contact your Pharmacy to have your Prescription Drug claims reprocessed....
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FAQs
https://www.caresource.com/providers/education/faqs/...resubmitting to CareSource. Who do health partners contact with questions? Health partners should contact Health Partner Services at 1-855-202-1058. Provider Portal Is there a difference in the information I receive...
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