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Quick Start Steps for New Members
https://www.caresource.com/members/tools-resources/quick-start-guide/quick-start-steps/...benefits and services. Plus, learn about the extra benefits from us. Step 3—Make sure your providers are in network. Use the Find a Doctor/Provider search tool to find: Your primary...
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MyCare Ohio
https://www.caresource.com/plans/mycare/...streamline your health care day-to-day planning. Picture only having one point-of-contact and one plan, so you can cut down on paperwork and phone calls. Choose CareSource for both Medicare and...
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Provider Manual
https://www.caresource.com/providers/tools-resources/provider-manual/...member benefits, and more to make it easier for you to do business with us. Note: To access, you may need to download Adobe Acrobat Reader. VIEW THE CARESOURCE PASSE...
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Behavioral Health
https://www.caresource.com/providers/education/patient-care/behavioral-health/...Use the secure Provider Portal. This online tool lets you verify member eligibility, submit claims electronically, check claim status and more, all in one convenient location. Explore the resources available...
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Success Stories
https://www.caresource.com/members/tools-resources/hap-caresource-life-services/success-stories/...employer to consider others with language barriers with this employer. Want more information about HAP CareSource JobConnect? Contact us by: Phone: 1–855-491-8350 Email: MichiganLifeServices@CareSource.com Online: HAP CareSource JobConnect Interest Form...
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Grievances
https://www.caresource.com/members/tools-resources/grievance-appeal/grievance/What is a Grievance? A grievance is a formal complaint about us, our providers or the care you get. The Grievance Process Phone: Call Member Services at 1-855-475-3163 (TTY: 1-833-711-4711...
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Pharmacy
https://www.caresource.com/plans/mich/benefits-services/pharmacy/...2026 Step Therapy Criteria Prior Authorization Criteria For certain drugs, your prescriber will need to contact us before you can fill your prescription. Prior Authorization Criteria Visit the Plan Documents...
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Plan Documents
https://www.caresource.com/plans/mycare/plan-documents/Make the most of your plan! Review your CareSource® MyCare Ohio (Medicare-Medicaid Plan) plan documents. Contact us with any questions you have. Member Handbook Your member handbook is a guide...
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Pharmacy
https://www.caresource.com/plans/mycare/benefits-services/pharmacy/...– For certain drugs, your doctor will need to contact us before you can fill your prescription. 2025 Prior Authorization Criteria Last updated on 12/01/2025 Step Therapy Criteria – For...
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Healthy Indiana Plan (HIP) Benefits & Services
https://www.caresource.com/plans/medicaid/benefits-services/hip-benefits/...Yes Yes Yes Mental Health and Substance Use Services HIP Plus HIP Basic Copays may apply HIP Maternity HIP State Plus HIP State Basic Copays may apply Prior Authorization Needed?...
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