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Prior Authorization
https://www.caresource.com/providers/provider-portal/prior-authorization/...Type Contact Information Emergency Use of emergency services does not require authorization. Admissions that result from emergency room visits do require authorization. 1-833-230-2176 Post Stabilization Prior authorization is not required...
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Claims
https://www.caresource.com/providers/provider-portal/claims/...Box 8730 Dayton, OH 45401-8730 Fax: 937-224-3388 In addition to information about how to submit claims and check payments, CareSource PASSE™ offers you tools to find specific information, such as...
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False Claims Act
https://www.caresource.com/providers/education/fraud-waste-abuse/false-claims-act/...entity, subcontractor or agent has knowledge or information that any such activity may have taken place, he or she should contact the Special Investigations Unit. Information may be reported anonymously....
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Contact Us
https://www.caresource.com/about-us/contact-us/...is on a Sunday, we will celebrate the Monday after. Subrogation and Records Request Information For all inquiries regarding subrogation lien amounts or member record requests, please obtain contact information...
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Renew Your Benefits
https://www.caresource.com/members/tools-resources/renew-benefits/...Step 3 Complete your MDHHS renewal form if you get one More questions? Read the FAQs For help or to update your contact information today: Visit MI Bridges or contact...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/...Day Day after Thanksgiving Christmas Eve Christmas Day Member Services Contact Information Toll-Free Number Availability 1-855-475-3163 8 a.m. – 8 p.m. Eastern Time (ET) Care Coordination Do you have patients...
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Claim Rejection Notifications
https://www.caresource.com/providers/provider-portal/claims/claim-rejection-notifications/...the member ID, sex, DOB, and first 4 characters of the last name to attempt to identify the correct member. Contact Provider Services at 1-800-488-0134 to resolve this issue Error...
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Care And Disease Management
https://www.caresource.com/providers/education/patient-care/care-management-disease-management/...believe would benefit from this program and is not already enrolled, call us at 1-844-438-9498. Want More Information? For questions not addressed on our website, please contact the CareSource Care...
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COVID-19 Information and Resources
https://www.caresource.com/members/tools-resources/covid19/...are not finding the information you need or have more questions, please call us. Our Member Services staff is happy to assist you. Contact Us You’re not alone. HAP CareSource...
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Provider Manual
https://www.caresource.com/providers/tools-resources/provider-manual/...information, please call Provider Services at 1-833-230-2176. The provider manual is a resource for working with our health plan. This manual communicates policies and programs and outlines key information such...
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