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Behavioral Health
https://www.caresource.com/providers/education/patient-care/behavioral-health/...to make it easier for you to help our members access the care they need. We strive to make it easy for our members to access the behavioral health services...
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...Member Services. We will complete an expedited review of an internal appeal of an adverse benefit determination as soon as possible given a member’s medical needs, but not later than...
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Benefits & Services
https://www.caresource.com/plans/medicaid/benefits-services/...list of these services, refer to your member handbook. If you have questions, contact Member Services at the number below. Services Not Covered CareSource will not pay for the following...
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Contact Us
https://www.caresource.com/providers/contact-us/...contact for your questions. Department Phone Hours of Operation Additional Information Provider Services 1-833-230-2100 Monday through Friday, 8 a.m. to 5 p.m. Central Time (CT) Member Services 1-833-230-2005 Monday through...
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Fraud, Waste & Abuse
https://www.caresource.com/members/tools-resources/fraud-waste-abuse/...Bill for more expensive care than you received Unbundle services to get a higher repayment Members who: Share their CareSource member ID card with another person Sell prescribed drugs or...
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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...payment is received and posted. If you lose your member ID card, you can request a new printed ID card on the My CareSource® member portal, or by calling Member...
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Mental Health
https://www.caresource.com/members/education/behavioral-health/...National Institute on Drug Abuse National Suicide Prevention Lifeline Stay Positive Arkansas Substance Abuse and Mental Health Services Administration Member Services: 1-833-230-2005 (TDD/TTY: 711) Monday through Friday, 8 a.m. –...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...services when traveling out of our service area. Out-of-area dialysis services. If the Governor of your state, the U.S. Secretary of Health and Human Services, or the President of the...
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Gold Plans
https://www.caresource.com/plans/marketplace/plan-documents/gold-plans/...to view documents 2025 Member Handbook 2025 Member Handbook 2025 Member Handbook 2025 Member Handbook 2025 Member Handbook 2025 Member Handbook EVIDENCE OF COVERAGE (EOC) The EOC is an important...
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Plan Documents
https://www.caresource.com/plans/marketplace/plan-documents/...covered services, the health care services that are not covered by the plan, and the annual deductible, copayments, and coinsurance you must pay when you receive covered services. Select your...
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