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Contact Us
https://www.caresource.com/providers/contact-us/...contact for your questions. Department Phone Hours of Operation Additional Information Provider Services 1-833-230-2100 Monday through Friday, 8 a.m. to 5 p.m. Central Time (CT) Member Services 1-833-230-2005 Monday through...
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Additional Services
https://www.caresource.com/plans/medicaid/benefits-services/additional-services/...888-224-3213. Member Services:1-855-202-0729 (TTY: 711), open Monday through Friday 7 a.m. to 7 p.m. As a CareSource member, you can get the same necessary medical services that are covered by...
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...Member Services. We will complete an expedited review of an internal appeal of an adverse benefit determination as soon as possible given a member’s medical needs, but not later than...
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Behavioral Health
https://www.caresource.com/providers/education/patient-care/behavioral-health/...to make it easier for you to help our members access the care they need. We strive to make it easy for our members to access the behavioral health services...
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Fraud, Waste & Abuse
https://www.caresource.com/members/tools-resources/fraud-waste-abuse/...services to get a higher repayment Members who: Share their CareSource member ID card with another person Sell prescribed medications or other medical equipment paid for by CareSource Provide inaccurate...
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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...the Google Play Store® or the Apple App Store® to download CareSource MyLife. Your Member ID Card Your member ID card is the key to using your benefits. Keep it...
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Benefits & Services
https://www.caresource.com/plans/medicaid/benefits-services/...covered services. For a full list of these services, refer to your member handbook. If you have questions, contact Member Services at the number below. Services Not Covered CareSource will...
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Archived Reimbursement Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/reimbursement-policies/archived/...Pulmonary Disorders Pre-Exposure Prophylaxis Preventive Services Pre-Exposure Prophylaxis Preventive Services Preventive Evaluation and Management Services and Acute Preventive Evaluation and Management Services and Acute Care Visit on Same Date of...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...at centers like these. Learn more about outpatient centers and ASCs. Emergency Services Emergency services are services for a medical problem that you think is so serious that it must...
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Mental Health
https://www.caresource.com/members/education/mental-health/...National Institute on Drug Abuse National Suicide Prevention Lifeline Stay Positive Arkansas Substance Abuse and Mental Health Services Administration Member Services: 1-833-230-2005 (TDD/TTY: 711) Monday through Friday, 8 a.m. –...
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