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Behavioral Health
https://www.caresource.com/providers/education/patient-care/behavioral-health/At CareSource, we streamline our business practices to limit the administrative burden on you and our members. Our goal is to make it easier for you to help our members...
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Tobacco Use During Pregnancy
https://www.caresource.com/members/education/smoking-cessation/tobacco-use-during-pregnancy/...tobacco during pregnancy can cause many problems for your baby, such as: Miscarriage or stillbirth. Premature birth. Low birth weight. Sudden Infant Death Syndrome (SIDS). Asthma and other breathing problems....
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...treat you fairly. You are not satisfied with the quality of care you received. CareSource denies a service. CareSource gives partial approval to cover a service. CareSource denies payment of...
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Claims
https://www.caresource.com/providers/provider-portal/claims/...Program Medical Centralized Administrative Responsibilities To reduce provider burden and promote consistency, ODM has retained administrative responsibilities for the following: Centralized Claims Submissions: OMES acts as a single clearinghouse for...
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Utilization Management
https://www.caresource.com/providers/education/patient-care/utilization-management/...review determinations are based only on appropriateness of care and service and existence of coverage. CareSource does not reward health care partners or our own staff for denying coverage or...
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Medical Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/medical-policies/...and the treating provider may not proceed with that service or supply after receiving a denial from CareSource for the requested non-covered service. Existing clinical policies are regularly reviewed and...
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Reimbursement Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/reimbursement-policies/These reimbursement policies apply to the TRICARE Prime® Demo by CareSource Military & Veterans™ plan. Reimbursement policies are designed to assist you when submitting claims to us. They are routinely...
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Electronic Visit Verification
https://www.caresource.com/providers/education/patient-care/electronic-visit-verification/...adjusted, if it’s denied? If you receive notification of a claim denial, you should follow the steps based on the reason for denial (coming soon). Questions? ODM is working with...
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Non-Participating Provider Appeals & Disputes
https://www.caresource.com/providers/provider-portal/appeals/non-participating-provider-appeals-disputes/Appeals Non-participating providers may request reconsideration of a claim denial. You must request an appeal within 60 days of the date of the remittance advice, and a signed Waiver of...
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State Hearing and External Review
https://www.caresource.com/members/tools-resources/grievance-appeal/state-hearing-external-review/...final adverse determination notice) for clinical denials by contacting CareSource and for coverage denials by contacting the Kentucky Department of Insurance. You must ask for an external review within 120...
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