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RESPONSIBLE DISCLOSURE STATEMENT
https://www.caresource.com/about-mstc/legal/responsible-disclosure-statement/...you’re aware of a potential security vulnerability, please let us know by emailing our Information Security team directly at Information.Security@caresource.com. We also maintain an ethics line (1-844-784-9583) to receive concerns...
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Third-Party Application Data Sharing
https://www.caresource.com/about-us/legal/hipaa-privacy-practices/third-party-use-of-health-data/...privacy and security at https://www.consumer.ftc.gov/articles/0018-understanding-mobile-apps. Apps that are not associated with your direct health care, like wellness, step trackers, diet and nutrition, glucose monitors, and heart apps will be covered...
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CareSource Connect
https://www.caresource.com/caresource-connect/...Teladoc is easy. Visit www.Teladoc.com/CareSource Call 1-800-TELADOC (835-2362) Access from the CareSource mobile app Referral and direct connection from CareSource24® Download the Teladoc app. Learn More Connect With Member Services...
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Get Credentialed
https://www.caresource.com/arkansas/get-credentialed/...be directed to one of our Credentialing staff. You can leave a detailed message, and one of our staff will return your call within three business days. We can research...
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Find My Prescriptions
https://www.caresource.com/members/tools-resources/find-my-prescriptions/Use the Find My Prescription search and Drug List sections to check coverage of drugs and some supplies. Your plan name is on your CareSource member ID card. A pharmacist...
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Dental
https://www.caresource.com/providers/education/patient-care/dental/...a $700 annual maximum. SKYGEN Dental Hub The SKYGEN Dental Hub gives providers direct access to the following: Georgia Medicaid Dental Provider Manual The manual provides comprehensive information on topics...
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Opioid Toolkit
https://www.caresource.com/providers/education/patient-care/behavioral-health/opioid-toolkit/...chronic pain. CareSource offers the following resources as reference when treating patients with long-term high-dose opiate use. Prescribing/Dosages Agency Medical Directors’ Group (AMDG) Opioid Guideline 2015 Centers for Disease Control...
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...or decision making. They are health care professionals. They are supervised by our medical director. They have clinical expertise in your health condition. Some other things to know about appeals:...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...we got your grievance. We will reply within 30 days. The people who decide grievances are health care professionals. They report to the CareSource PASSE medical director. They are not...
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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/mih Let us know if you are unhappy or do not agree with a decision made by us or our providers. We want to make it right. Please call Member...
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