As market president, Holly Joers oversees all aspects of CareSource Military & Veterans’ business operations, with a focus on delivering high-quality, cost-effective care tailored to the needs of the military...

...Learn more about care coordination in your member handbook. Care Coordinator Your care coordinator is your main point of contact for all of your health and support needs. They will...

...health and/or substance use needs. If You Need Counseling We want you to get the help you need. You do not need a referral from your provider to get counseling....

Respite means to take a break from the daily efforts of caring for someone with special needs. We cover respite care (planned or on an emergency basis) that gives short-term...

...best for your needs. Learn more about Utilization Management/Service Determination in your member handbook. You can also call Member Services to get a printed copy of the member handbook sent...

...setting and get care. This care could be for mental health and/or substance use needs. This is not a complete list of benefits. See your member handbook or call Member...

...to you. In your primary language. In other formats, to help with special needs if you have trouble reading the information for any reason. Choose an in-network provider for a...

...in managed care. Together this PASSE will work to help people with complex health needs. We want to improve our members’ health outcomes. Learn More About Our Founding Partners This...

...also get materials in formats like large print, braille, or audio. Cultural Competency Plan: This explains how we recognize cultural needs and preferences. We use a culturally sensitive approach to...

...comprehensive member-centric models of care to address the full population’s health and social needs. With locally based provider services, we focus on our provider relationships and customer care. For more...