...needs, too. Advance Directive An advance directive is a written record about your future care and treatment. This includes mental health care. It helps your family and providers know your...

...and sending you for tests or other kinds of care. Talk About Your Medications Talk with your provider about getting the most cost-effective drug for your health care needs. Many...

...services were billed to us and how they were paid. An EOB is not a bill. Emergency Medical Condition An illness, injury, symptom, or condition that needs immediate care. Emergency...

These medical policies apply to the CareSource plan. Medical policies offer guidance on determination of medical necessity and appropriateness of care for approved benefits. Benefit determinations and coverage decisions are...

...can be reached Monday through Friday, 7 a.m. to 6 p.m. Health Needs Assessment (HNA) Our Health Needs Assessment (HNA) helps identify health needs. The HNA can be used to...

...in Systemic Lupus Erythematosus and Rheumatoid Arthritis Serum Biomarker Panel Testing in Systemic Lupus Erythematosus and Rheumatoid Arthritis Skin Substitutes Skin Substitutes Skin Substitutes Sleep Studies Special Needs Car Seats...

...a CareSource provider, you can easily access members’ benefits to best serve their needs. Prior Authorization Pharmacy Planning for Healthy Babies® Member Handbook Quality Improvement CareSource continually assesses the quality...

...care across different specialties. We are committed to addressing the physical and behavioral health concerns of our members so that their underlying needs are met. We have developed this toolkit...

...about our plan and services. As changes occur and as needs arise, we issue network notifications providers via the CareSource Updates & Announcements webpage. Please check these pages often to...

...special needs of family members and add items that fit your needs (such as baby items or pet food). Be sure to have your CareSource ID cards. Decide ahead of...