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Additional Benefits and Services
https://www.caresource.com/plans/marketplace/benefits-services/additional-services/...and most recognized networks for vision care in the country. EyeMed is our exclusive network of providers for annual vision exams and glasses or contacts for our pediatric vision coverage,...
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State Hearing and External Review
https://www.caresource.com/members/tools-resources/grievance-appeal/state-hearing-external-review/...External Review for PeachCare® for Kids Members Only Do you not agree with the appeal decision? You may ask for an external review. This is done through the Formal Grievance...
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Patient Care
https://www.caresource.com/providers/education/patient-care/...for Substance Use (FUA) Follow-Up After Hospitalization for Mental Illness (FUH) Initiation and Engagement of Substance Use Disorder Treatment (IET) Kidney Health Evaluation for Patients with Diabetes (KED) Metabolic Screening...
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Advance Directive
https://www.caresource.com/members/education/planning-ahead/advance-directive/...(for example, if you are unable to speak for yourself)? You have the legal right for your health care choices to be stated, even when you cannot talk. Your choices...
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Staying Safe From Infections
https://www.caresource.com/members/education/preventive-care/staying-safe-from-infections/...$40* for getting your flu shot? LEARN MORE ABOUT REWARDS The best tips for keeping yourself and your family safe from infections like the flu, COVID-19, and RSV are: Wash...
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Part D Prescription Plan Rights
https://www.caresource.com/members/tools-resources/grievance-appeal/part-d-prescription-plan-rights/...rules. For example, when your drug is on the plan’s formulary but we require you to get approval from us before we will cover it for you. You may ask...
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Mental Health
https://www.caresource.com/members/education/behavioral-health/...24-Hour Nurse Advice Line for health related questions: 1-866-206-7880 (TTY: 1-800-743-3333 or 711) Member Services for all other questions: 1-833-230-2099 (TTY: 711), Monday through Friday, 7 a.m. to 7 p.m....
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Tobacco Cessation
https://www.caresource.com/members/education/smoking-cessation/Why should I quit vaping or using tobacco? It is bad for your health. It is responsible for one in every five deaths each year in the United States. It’s...
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Financial Health
https://www.caresource.com/members/education/financial-health/...careful about free gifts, discounts or getting anything in exchange for personal or financial information. Stay Safe There are steps you can take to keep yourself safe. Ask for a...
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Provider Manual
https://www.caresource.com/providers/tools-resources/provider-manual/...transition to or from another payer including those members identified as having special health care needs. For continuity of care request approvals for non-participating primary care providers, 30 days of...
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