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Marketplace No Surprises Act Model Notice
https://www.caresource.com/about-us/legal/marketplace-no-surprises-act-model-notice/...you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than...
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State Fair Hearings
https://www.caresource.com/members/tools-resources/grievance-appeal/state-fair-hearings/...30 calendar days for a standard request or 72 hours for an expedited request. You must ask for a hearing within 90 calendar days of the date on your decision...
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Scott Markovich, Executive Vice President, Markets & Products
https://www.caresource.com/about-us/executive-leadership/scott-markovich-executive-vice-president-markets-products/...Strategy and Shared Services for Aetna. In addition, Scott worked for Magellan Healthcare, serving as President of Magellan Complete Care where he was responsible for their integrated physical and behavioral...
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Referrals & Prior Authorization
https://www.caresource.com/plans/marketplace/benefits-services/referrals-prior-authorization/...service Tell you how to get the service Prior Authorization Your doctor will work with us to get a prior authorization for services that need one. For example, some procedures...
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Drug Transition Policy
https://www.caresource.com/plans/dsnp/pharmacy/drug-transition-policy/...step therapy, or quantity limit. If CareSource dropped your medication from the formulary or added coverage restrictions for the new calendar year, such as prior authorization or step therapy, we...
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MyResources
https://www.caresource.com/members/education/myresources/Sometimes you just need a little extra help. We have a search tool called MyResources that helps you find free or low-cost programs and support for: Food Shelter School Work...
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Foundation FAQ
https://www.caresource.com/about-us/caresource-foundation/foundation-faqs/Application Questions I have forgotten my password. How do I reset it? Click the Forgot Password? link available on the account login page. Why am I not receiving any emails...
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Find A Doctor
https://www.caresource.com/members/tools-resources/find-a-doctor/Choose a plan from the drop-down list above, then click GO! Search for Providers Below: Search Envision Network The Envision network is for individuals and families who live in the...
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Additional Services
https://www.caresource.com/benefits-services/additional-services/...for Medicaid services No copays for Medicaid services No Copays for Medicare Part D drugs Over-the-counter (OTC) benefits through the Medicaid covered product list CareSource24® Nurse Advice Line CareSource24® Nurse...
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Medical Benefits
https://www.caresource.com/benefits-services__trashed/medical/...care provider (PCP) will ask for prior authorization from us and then schedule these services for you. If you are seeing a specialist, he or she will get approval from...
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