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Caregiver Tools
https://www.caresource.com/members/tools-resources/caregiver-resources/caregiver-tools/...conditions, behavioral health and healthy living from the Education page. Access your plan webpages for the Member Handbook, benefits and services and other plan information. My CareSource Members can use...
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Rights & Responsibilities
https://www.caresource.com/plans/medicaid/plan-documents/rights-responsibilities/Member Rights As a member of CareSource you have the following rights: To get information about CareSource, its services, providers, and member rights and duties. To get all services that...
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Planning Ahead
https://www.caresource.com/members/education/planning-ahead/...www.caringinfo.org or call 1-800-658-8898 to learn more. There is more information in your member handbook. Talk to your care coordinator or call Member Services if you have any questions. Member...
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Benefits and Services
https://www.caresource.com/plans/marketplace/benefits-services/...please see your Evidence of Coverage and Member Handbook, found on the Plan Documents page. You may also call Member Services. We are happy to help. Call for additional information:...
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Behavioral Health
https://www.caresource.com/plans/medicaid/benefits-services/behavioral-health/...list above and click the GO button. This is not a complete list of benefits. See your member handbook or call Member Services for details. Benefits may change on January...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/To have your health care services covered by your CareSource plan, you must get them from a network provider. The only exceptions are: In cases of emergency; If you need...
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Quick Start Steps for New Members
https://www.caresource.com/members/tools-resources/quick-start-guide/quick-start-steps/(or Their Parents/Guardians) Put your CareSource ID card in your wallet. Use it each time you use your health care benefits. Review your CareSource member handbook to learn about your...
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...Hearing, you must complete an internal appeal. If CareSource does not follow the notice and timing rules in this handbook, then you may ask for a State Fair Hearing before...
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Referrals & Prior Authorization
https://www.caresource.com/plans/medicaid/benefits-services/referrals-prior-authorization/...to OK the service and get an OK from CareSource, too. You can learn more by reading your member handbook. Services Outside of Network Call your PCP, other in-network provider...
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Guardianship
https://www.caresource.com/members/education/planning-ahead/guardians/...(TTY: 1-800-255-0056 or 711), Monday – Friday 7 a.m. – 7 p.m. State Resources: Indiana: Guardianship & Alternatives to Guardianship West Virginia: Guardian and Conservator Handbook Ohio: Guardianship Guide Georgia:...
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HANDBOOK