...your Care Manager. Get a member handbook and provider directory sent or made available to you within five business days of joining TrueCare. Get a second opinion of a medical...

...services including dental and vision, please see your member handbook. Over-the-Counter (OTC) Items You can get many OTC drugs at no cost to you. You will need a prescription from...

...best for your needs. Learn more about Utilization Management/Service Determination in your member handbook. You can also call Member Services to get a printed copy of the member handbook sent...

...coverage if you do not take action. Visit this page to learn more about your plan. You can find more about covered benefits and services by reviewing your Member Handbook/Evidence...

This page explains the CareSource Indiana Quality Management and Improvement program. This section includes medical and technical terms. If you need help understanding this section, please call Member Services at...

Coverage Determinations (Decisions) A decision we make about the payment for a Part D drug or an exception to our formulary. If you believe you are entitled to payment or...

...can make health care choices for you if you are not able. You can learn more about Advance Directives in your member handbook. Plan Ahead It will help you, your...

...also listed in your Member Handbook. You have the right to: Receive information about CareSource, our services, our network providers and member rights and responsibilities. Be treated with respect and...

...Member Handbook. Services Not Covered CareSource will not pay for the following services that are not covered by Medicaid: Abortions except in the case of a reported rape, incest or...

...benefits. See your beneficiary handbook or call Beneficiary Services to learn more. Not Ready to Quit? Here Are Ways to Stay Safe Ask your provider or pharmacist how to get...