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Appeals
https://www.caresource.com/members/tools-resources/grievance-appeal/appeal/...your address, phone number and any information that helps explain your problem. Mail the form or letter to: HAP CareSource Attn: Member Grievance & Appeals P.O. Box 1947 Dayton, OH...
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Women's Health
https://www.caresource.com/members/education/preventive-care/womens-health/...care for yourself, your baby, and how HAP CareSource can help. Learn more on our After Pregnancy and Baby Care pages. Perimenopause, menopause, and beyond There may be new needs...
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Drug Transition Policy
https://www.caresource.com/plans/mycare-snp/benefits-services/pharmacy/drug-transition-policy/...you have an unplanned transition during the plan year, we may cover a one-time temporary supply of your drugs up to a 31-day supply. An unplanned transition happens when you...
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Prior Authorization
https://www.caresource.com/plans/medicaid/benefits-services/prior-authorization/...pays an office copay. The ENT suggests a sinus surgery for her. Before the surgery, the ENT office must get prior approval from HAP CareSource to make sure the service...
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Mental Health And Wellness
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/mental-health-and-wellness/Need to talk to someone now? Call the 24-Hour Nurse Advice Line at 1-833-687-7342. Dial 9-8-8 or send a text to 988 to reach a crisis counselor 24 hours a...
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Georgia Pathways to Coverage
https://www.caresource.com/plans/georgia-pathways-to-coverage/We are happy to serve Georgia Pathways to CoverageTM members throughout the state of Georgia. If you were assigned to another insurance company for your Georgia Pathways to Coverage plan,...
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HIPAA Privacy Practices - West Virginia Marketplace
https://www.caresource.com/about-us/legal/hipaa-privacy-practices/hipaa-privacy-practices-west-virginia-marketplace/This notice describes how health information about you may be used and given out. It also tells how you can get this information. Please review it carefully. We will refer...
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Caregiver Links
https://www.caresource.com/members/tools-resources/caregiver-resources/links/...a.m. – 5 p.m. CT The following websites provide additional help for caregivers. HAP CareSource MI Health Link does not endorse resources provided by external organizations. These links are provided...
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Rights & Responsibilities
https://www.caresource.com/plan-documents/rights-responsibilities/...or therapy. If you say no, the doctor or our plan must talk to you about what could happen and they must put a note in your medical record about...
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Drug Transition Policy
https://www.caresource.com/benefits-services/pharmacy/drug-transition-policy/...transition during the plan year, we may cover a one-time temporary supply of your drugs up to a 31-day supply. An unplanned transition happens when you change treatment settings such...
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