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Additional Benefits and Services
https://www.caresource.com/plans/marketplace/benefits-services/additional-services/...an annual routine hearing screening and select from a variety of hearing aid devices offered at a discount exclusively through TruHearing network providers. Call TruHearing directly at 1-866-202-2561 for more...
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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...for a state hearing. If you cannot get this form online, you can ask that it be mailed to you by calling us. If you would like to file a...
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Utilization Management
https://www.caresource.com/providers/education/patient-care/utilization-management/...may access Member Services by calling our toll-free number, 1-833-230-2099 7 a.m. – 7 p.m. (TTY for the hearing impaired: 1-800-982-8771) and following the menu prompts. CareSource of North Carolina...
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MA-Dual Special Needs
https://www.caresource.com/plans/dsnp/...Access to Eye Med’s network. Hearing Hearing $0 copay for annual hearing tests and exams to diagnose hearing and balance issues. Two Advanced Level hearing aids every 3 years, (limit...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...us. We can read the information aloud for you, in English or in your primary language. We also can help you if you are visual or hearing impaired. If you...
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Fraud, Waste & Abuse
https://www.caresource.com/providers/education/fraud-waste-abuse/...business Corrective action of any identified fraud, waste and/or abuse are available in the provider manual. For provider terminations/suspensions information, see the CareSource Fair Hearing Plan (coming soon). Prohibited Affiliations...
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Appeals
https://www.caresource.com/members/tools-resources/grievance-appeal/appeal/...you can ask the state to review our decisions or actions if you do not agree with us. This is called a state hearing. State hearings can be requested for...
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Healthy Heart
https://www.caresource.com/plans/marketplace/healthy-heart/...physical and mental well-being. Hearing Benefit Annual hearing test and discounted hearing aids if needed. CareSource Circle Get information and tips on how to get the most out of your...
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Diabetes
https://www.caresource.com/plans/marketplace/diabetes/...Hearing Benefit Annual hearing test and discounted hearing aids if needed. CareSource Circle Get information and tips on how to get the most out of your benefits, share your experiences...
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Primary Care Provider Roles & Responsibility
https://www.caresource.com/providers/education/patient-care/pcp-roles-responsibilities/...at no cost. TDD/TTY services are available to facilitate communication with hearing impaired members Health care is provided with consideration of the members’ cultural background, encompassing race/ethnicity, language and health...
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Hearing