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Claim Rejection Notifications
https://www.caresource.com/providers/provider-portal/claims/claim-rejection-notifications/...Error Number: 21 Error Description: Newborn Delivery Claims without gestation age How to Fix: On professional claims, the CPT procedure codes must be tied to the appropriate ICD-10 diagnosis codes....
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Pharmacy
https://www.caresource.com/providers/education/patient-care/pharmacy/...authorization. Refer to the Authorization Requirements for Medications Under the Medical Benefit. For all prior authorization decisions (standard or urgent), CareSource PASSE™ provides notice to the provider and member as...
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Health Care Terms
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/health-care-terms/...work with you to define your needs and link you to resources. Your Care Manager can help you with health or other life concerns. They can also help you understand...
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Contact Us
https://www.caresource.com/members/contact-us/...Line Get the help you need 24 hours a day, 7 days a week, 365 days a year. We can help you: Learn about a health problem. Decide when a...
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Mental Health
https://www.caresource.com/members/education/mental-health/...from a Drug or Alcohol Problem? GET HELP NOW! Call 1-833-674-6437 or (TTY: 1-800-743-3333 or 711) for help. We are here to help you when you are going through a...
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Care And Disease Management
https://www.caresource.com/providers/education/patient-care/care-management-disease-management/...care goals. Our free Disease Management programs help our members find a path to better health through information, resources and support. We help our members through: The MyHealth online program...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/Our Quality Improvement (QI) Program is designed to ensure the organization delivers on all aspects of care delivery for beneficiaries based on their unique needs. We monitor, analyze and identify...
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Mental Health And Wellness
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/mental-health-and-wellness/...a.m. to 7 p.m. Eastern Time, Monday through Friday. Care Management Our Care Management team can help you navigate the health care system. A Care Manager can help you find...
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FAQs
https://www.caresource.com/members/education/faqs/...plan will help you reach your goals. It also links your medical health, developmental disability, and specialty health services. Can a care coordinator help pay my utility bills? A care...
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Suicide Prevention Toolkit
https://www.caresource.com/providers/education/patient-care/behavioral-health/suicide-prevention-toolkit/We are committed to zero suicides. We recognize the important role you play in our members’ lives through their visits to your practice. We are committed to partnering with you...
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