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Fraud, Waste and Abuse (FWA)
https://www.caresource.com/about-us/legal/corporate-compliance/vendor-compliance/fraud-waste-and-abuse-fwa/...rendered Retaining payments made in error by CareSource Payments stemming from kickbacks or Federal Stark Law violations Duplicate payments for services Member: Inappropriate use of Medicaid/Medicare purchased narcotics Forging prescriptions...
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Health Care Terms
https://www.caresource.com/members/education/health-care-terms/...Health Center (CMHC) setting. It may be offered if you were recently in the hospital. It includes one-on-one and group therapy. Treatment happens during the day. You do not have...
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Understanding Your Costs
https://www.caresource.com/members/tools-resources/understanding-your-costs/...how those costs are applied in different settings. You can also find these documents in your My CareSource® portal account under Documents, and on CareSource.com/marketplace under Plan Documents. Schedule of...
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Forms
https://www.caresource.com/providers/tools-resources/forms/...select “Provider Maintenance” from the navigation. Incident Reporting Form Incident Report Form To report incidents, HCBS and PRTF providers should utilize the DHS DDS Incident Reporting Portal online, if they...
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COVID-19 Information and Resources
https://www.caresource.com/members/tools-resources/covid19/...to keep your Medicaid benefits, report it: money your bank account info debit card info credit card info Do not respond. It is a scam. CareSource and the state will...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...Improvement (IHI) Model for Improvement Ensuring that CareSource is effectively serving members with culturally and linguistically diverse needs Ensuring that CareSource is effectively serving members with complex health needs Assessing...
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Marketplace No Surprises Act Model Notice
https://www.caresource.com/about-us/legal/marketplace-no-surprises-act-model-notice/...protected from surprise billing or balance billing. What is “balance billing” (sometimes called “surprise billing”)? When you see a doctor or other health care provider, you may owe certain out-of-pocket...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...us. We can read the information aloud for you, in English or in your primary language. We also can help you if you are visual or hearing impaired. If you...
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Prior Authorization
https://www.caresource.com/providers/provider-portal/prior-authorization/...authorized before the service is delivered. CareSource is not able to pay claims for services in which prior authorization is required, but not obtained by the provider. 2026 Prior Authorization...
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Bronze Plans
https://www.caresource.com/plans/marketplace/plan-documents/bronze-plans/...allows you to quickly look up information such as how to contact us, how to request an ID card and how to pay your bill. Select your state to view...
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How do i pay my bill