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Accessibility and 508 Compliance
https://www.caresource.com/about-mstc/legal/accessibility-and-508-compliance/...to the needs of the qualified individual with a disability, Ensure that all covered programs, services, activities, and facilities are accessible, Make reasonable modifications in their policies, practices, and procedures...
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Better Together
https://www.caresource.com/plans/mycare-snp/better-together/...a flu shot!** And so much more! LEARN MORE Frequently Asked Questions More Questions? CareSource is here to make your health care experience smoother and more straightforward. Stay tuned for...
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Pharmacy
https://www.caresource.com/plans/mycare-snp/benefits-services/pharmacy/...make this request for you. View the prior authorization criteria list. We will also post any updates to this list here. Prior Authorization Criteria (Updated 06/01/2026) Step Therapy Criteria For...
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Utilization Management
https://www.caresource.com/benefits-services/utilization-management/The HAP CareSource MI Health Link Utilization Management (UM) team will review the health care services you get, based on established criteria or guidelines. We review to make sure it...
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Appeals
https://www.caresource.com/members/tools-resources/grievance-appeal/appeal/...we determine your appeal will be reviewed as a standard appeal under the 15-day timeframe instead of as an expedited appeal, we will make reasonable efforts to promptly notify you...
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How To Get Help With Drug Costs
https://www.caresource.com/plans/mycare-snp/benefits-services/pharmacy/drug-cost-help/...copayment from you and is carrying your copayment as a debt owed by you, we may make the payment directly to the pharmacy. If the state paid on your behalf,...
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Welcome
https://www.caresource.com/welcome/Make the Most of Your Plan Explore the pages on our website that will help you navigate and use your plan. Your Plan Documents Your Plan Documents Your plan documents...
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TrueCare MyLife
https://www.caresource.com/members/tools-resources/mylife-miss/Create your safe, personal TrueCare MyLife account! You can use it to manage your benefits and make changes to your account. You can also link accounts for other family members....
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ADDITIONAL SERVICES
https://www.caresource.com/benefits-services/additional-services/As our member, you get medical and behavioral health benefits and more! We offer extra services to make it easy to use your benefits and stay healthy. As a HAP...
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Redetermination Resources
https://www.caresource.com/redetermination-resources/Your Care, Their Coverage Be the bridge to uninterrupted care. Make sure your patients know about Medicaid renewals that are happening now. Review the resources below about redetermination and give...
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