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Press Release
https://www.caresource.com/about-mstc/mississippi-news/mississippians-have-new-medicaid-choice/...Miss. (TRUECARE) – Mississippi residents eligible for Medicaid will have a new health plan option following the Mississippi Division of Medicaid’s (DOM) decision to select TrueCare to offer coverage statewide....
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Rewards
https://www.caresource.com/plans/mycare-snp/benefits-services/enhanced-benefits/rewards/My CareSource Rewards Program Get rewarded for healthy activities with the My CareSource Rewards® program. You must have both your Medicare and Medicaid with CareSource to be eligible for this...
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Transportation
https://www.caresource.com/plans/medicaid/benefits-services/additional-services/transportation/...Member Services to learn more. Learn more about your transportation benefits in your member handbook. Transportation for Food We also offer free rides to get food. Call Member Services and...
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Plan Documents
https://www.caresource.com/plans/mihealthlink/plan-documents/Starting July 31, 2025, the continued enrollment process called ‘deeming’ for Medicaid redetermination ended. When it’s time to renew your Medicaid coverage, the state will send you a renewal form....
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Tobacco Cessation Toolkit for Behavioral Health Providers
https://www.caresource.com/providers/education/patient-care/behavioral-health/tobacco-cessation-toolkit-for-behavioral-health-providers/...quit using tobacco products, except when medically contraindicated. For more information on medication assisted treatment for tobacco use, view the Medicaid Drug Formulary. CareSource Provider Fliers Tobacco Cessation Rewards Flier...
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State Hearing and External Review
https://www.caresource.com/members/tools-resources/grievance-appeal/state-hearing-external-review/...in your first language. We can also help you if you have issues seeing or hearing. Please also read your member handbook to learn more about your rights. Member Services:...
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Part C Medical Plan Rights
https://www.caresource.com/members/tools-resources/grievance-appeal/part-c-medical-plan-rights/Organization Determinations (Decisions) A decision we make about the coverage of a service. If you believe you are entitled to a medical service (Part C or Medicaid) you can request...
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Non-Participating Provider Appeals & Disputes
https://www.caresource.com/providers/provider-portal/appeals/non-participating-provider-appeals-disputes/...Attn: Provider Appeals PO Box 1947 Dayton, OH, 45401-1947 CareSource will review the evidence and respond to the dispute within 60 calendar days. For more information, contact Provider Services at...
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Quick Start Steps for New Members
https://www.caresource.com/members/tools-resources/quick-start-guide/quick-start-steps/...so, call Member Services right away (before the procedure/treatment). Time for a Checkup? If it has been more than a year since you have had a checkup from your current...
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Press Release
https://www.caresource.com/about-mstc/mississippi-news/key-executive-appointments-announced/...to deliver high-quality care, improve member health outcomes and manage Medicaid costs effectively. Ashley Thompson was appointed chief executive officer of TrueCare. With an extensive background in health care policy,...
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