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FAQs
https://www.caresource.com/providers/education/faqs/...the member’s card? Yes! Any participating primary care provider (PCP) may see eligible CareSource members. PCPs are responsible for verifying member eligibility before providing any services. Please log on to...
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Fraud, Waste & Abuse
https://www.caresource.com/members/tools-resources/fraud-waste-abuse/...services to get a higher repayment Members who: Share their CareSource member ID card with another person Sell prescribed medications or other medical equipment paid for by CareSource Provide inaccurate...
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Behavioral Health
https://www.caresource.com/providers/education/patient-care/behavioral-health/...members access the care they need. Access the valuable tools and resources linked on this page to help us best serve our members. Suicide Prevention Tool Kit Opioid Tool Kit...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...grievance with the state or us. Call Member Services or send a letter to: CareSource Attn: Member Grievances P.O. Box 1947 Dayton, OH 45401 You can also file a grievance...
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End or Change Membership
https://www.caresource.com/members/tools-resources/grievance-appeal/change-plans/...in.gov/medicaid*]}*/members/member-resources/managed-care-health-plans/. Please call us at 1-844-607-2829 (TTY: 1-800-743-3333 or 711) if you have questions about changing health care plans for an approved reason. For Healthy Indiana Plan (HIP) Members You...
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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...and last name, member ID, phone number and any facts that help explain the issue. HAP CareSource G&A P.O. Box 1025 Dayton, OH 45401 Call: Member Services at 1-833-230-2053 (TTY:...
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Health Care Links
https://www.caresource.com/providers/education/patient-care/health-care-links/...and adopts evidence-based nationally accepted standards and clinical practice guidelines to help inform and guide the provision of clinical care to members. CPGs are identified through member review of member...
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Health and Social Partnerships
https://www.caresource.com/providers/education/health-equity/...the unique ethnic, cultural and social needs of members and understand that health-related social needs are significant contributors to member outcomes and quality of life. We adhere to the National...
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Mental Health
https://www.caresource.com/members/education/mental-health/...My Benefits CareSource members get more with their benefits. Learn more about what’s covered. Member Handbook Evidence of Coverage and Schedule of Benefits Where to Get Care Substance Use Disorder...
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Mental Health And Wellness
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/mental-health-and-wellness/...you get the right services as soon as you can. The Member Services phone number is on your CareSource member ID card, as well as most print materials we send...
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