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Quick Start Steps for New Members
https://www.caresource.com/members/tools-resources/quick-start-guide/quick-start-steps/...online account. You will need your member ID number from your ID card or new member kit welcome letter. You’ll also need to enter a secure password. You can use...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...provider via Teladoc® for guidance, but this is not required. You can find the phone number of your PCP on your CareSource member ID card. If you receive emergency care...
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Additional Services
https://www.caresource.com/plans/medicaid/benefits-services/additional-services/...these groups at your local club or on their website. You will need your CareSource member ID. You will also need the member’s first and last name and date of...
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Caregiver Tools
https://www.caresource.com/members/tools-resources/caregiver-resources/caregiver-tools/...and benefit information, ask for an ID card or change a primary care provider (PCP). Members must log in using their CareSource PASSE member ID found on the member ID...
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Plan Documents
https://www.caresource.com/plans/medicaid/plan-documents/...Coverage Member Handbook New Member Kit New Member Booklet Planning for Healthy Babies Member Booklet Non-Discrimination Notice Provider Directory The most up-to-date list of providers is available through our online...
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Telehealth
https://www.caresource.com/members/tools-resources/where-to-get-care/telehealth/...Store® for Apple® and Google Play® for Android®. You can also call Member Services or access it through the CareSource MyLife app. *Members with HDHP plans and HSA Eligible plans...
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Health Care Links
https://www.caresource.com/members/education/health-care-links/...CDC Member Services: 1-833-230-2005 (TDD/TTY: 711) Monday through Friday, 8 a.m. – 5 p.m. CT Member Health Resources Member Health Topics & Preventive Health Guidelines CareSource wants to make sure...
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Forms
https://www.caresource.com/members/tools-resources/forms/...complaint, file an appeal or tell us if you have other insurance besides CareSource. Member Claim Form: Use this form to request a reimbursement if you paid for services that...
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COVID-19 Information and Resources
https://www.caresource.com/members/tools-resources/covid19/...of Coverage. You can also call Member Services using the phone number found on the back of your CareSource member ID card. Fraud Warning to Medicaid Members People may try...
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Your HDHP Preventive Plan
https://www.caresource.com/plans/marketplace/plan-documents/your-hdhp-preventive-silver-plan/...of the prescription with your doctor. Please call the number on your member ID card when your doctor confirms for you that they prescribed one of the listed drugs for...
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