Thank you for choosing us! We want you to be happy with your coverage. We offer a suite of online self-service tools, but you can always call Member Services with...

...us at 1-833-674-6437 (TTY: 711) from 7 a.m. to 7 p.m. Eastern Time, Monday through Friday. You can also call Member Services at 1-833-230-2099 (TTY: 711) from 7 a.m. to...

...the member’s authorized representative acting on behalf of the member (or provider acting on the member’s behalf with the member’s written consent) to file a grievance either orally or in...

...request a new ID card and more. My CareSource How to Become a CareSource PASSE Member PASSE Enrollment Being eligible for PASSE is separate from Medicaid eligibility group (MEG). PASSE...

...provider while you change to in-network providers with your new plan. Call Member Services to get this started. Get Up and Running! When You Are Coming From Another Plan (another...

...rights and responsibilities as a CareSource member. Evidence of Coverage ( English | Spanish) Last updated on 12/09/2025 Medicaid-Only Member Handbook (10/22/2025) Last updated on 10/22/2025 MyCare Waiver Member Handbook...

...The Member Services phone number is on your CareSource member ID card, as well as most print materials we send to you. If you have a Care Manager, they can...

...strengthen your mind, body and spirit. myStrength is for members 13 years of age and older. You can access this tool online or on your mobile device, at no cost...

...Learn more. Medicaid-Covered Over-the-Counter Items As a Medicaid only member, you can get over-the-counter benefits through the Medicaid covered product list. Social Media Follow us on social media to get...

...center or the emergency room. For more information about Care Management or to talk with a staff member, call Member Services at the number below. Disease Management CareSource offers disease...