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Fraud, Waste and Abuse (FWA)
https://www.caresource.com/about-us/legal/corporate-compliance/vendor-compliance/fraud-waste-and-abuse-fwa/...in claims submitted for non-covered persons Billing for services not rendered Balance billing of Medicaid members for any balance owed after CareSource has paid the approved state fee for services...
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Substance Use Disorder (SUD) Help
https://www.caresource.com/members/education/mental-health/substance-use-disorder-sud-help/...by calling the Addiction Support Line (Coming Soon). I’m Ready. Where Do I Start? Call Member Services for help finding a provider and setting an appointment. Member Services: 1-833-230-2050 (TDD/TTY:...
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Rights & Responsibilities
https://www.caresource.com/plans/dsnp/plan-documents/rights-responsibilities-dsnp/Member Rights As a member of our health plan, you have the right to: We must provide information in a way that works for you (in languages other than English,...
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Model of Care Training
https://www.caresource.com/providers/education/patient-care/model-of-care-training/...dual-eligible members and all out-of-network providers seen by dual-eligible members routinely. Providers are required by CMS to attest to completing the annual model of care training. To complete the training,...
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Rights and Responsibilities
https://www.caresource.com/plans/caresource-passe/plan-documents/rights-responsibilities/Your Rights Get information about CareSource PASSE, our services, our providers, and member rights and responsibilities. Understand CareSource PASSE and your Person-Centered Service Plan and get services through it. Have...
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Care & Disease Management
https://www.caresource.com/plans/marketplace/benefits-services/care-disease-management/...stay as healthy as possible. As a CareSource member, you have access to: The MyHealth® online tool for members 18+. You can participate in a journey to improve your health....
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Cost Saving Tips
https://www.caresource.com/members/tools-resources/tips-to-lower-your-cost-for-care/...in your area to see average costs. You can find the Cost Estimator tool in your My CareSource member portal. Avoid the ER for Non-Emergencies Use Our Telehealth Provider. Teladoc®...
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DRUG TRANSITION POLICY
https://www.caresource.com/pharmacy/drug-transition-policy/...drug, or less if your prescription is written for fewer days. This is in addition to the above long-term care transition supply. Long-Term Care Facility Members Long-term care facility members...
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Extra Benefits
https://www.caresource.com/members/tools-resources/extra-benefits/...https://www.caresource.com/in/members/tools-resources/caresource-re-entry-program/medicaid/ Expungement https://www.caresource.com/in/members/tools-resources/caresource-re-entry-program/medicaid/ Enhanced Vision Benefits We now offer scratch-free and anti-reflective coating for lenses. Find eye care at findadoctor.caresource.com/. Infant Scales https://www.caresource.com/in/members/education/pregnancy/after-pregnancy/medicaid/ Rewards for Wellness https://www.caresource.com/in/plans/medicaid/benefits-services/rewards/ Transportation https://www.caresource.com/in/plans/medicaid/benefits-services/additional-services/transportation/> Member...
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TrueCare Life Services
https://www.caresource.com/members/tools-resources/caresource-life-services/...TrueCare WorkConnect) or Parent or guardian of a TrueCare member TrueCare WorkConnect We also support members who want to reach education and employment goals with TrueCare WorkConnect. You can also...
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