Thank you for choosing us! We want you to be happy with your coverage. We offer a suite of online self-service tools, but you can always call Member Services with...

...us at 1-833-674-6437 (TTY: 711) from 7 a.m. to 7 p.m. Eastern Time, Monday through Friday. You can also call Member Services at 1-833-230-2099 (TTY: 711) from 7 a.m. to...

...the member’s authorized representative acting on behalf of the member (or provider acting on the member’s behalf with the member’s written consent) to file a grievance either orally or in...

...request a new ID card and more. My CareSource How to Become a CareSource PASSE Member PASSE Enrollment Being eligible for PASSE is separate from Medicaid eligibility group (MEG). PASSE...

...information on the website and they will work with us to get your breast pump to you. Call Member Services at 1-800-488-0134 (TTY: 711) if you have any questions. We...

...Efficiency (Getting the concern addressed quickly) Appropriateness of health care services Treatment that our members get Call us if you have questions about how we review your care. Call Member...

...can encourage their patients to sign up for a wellness reward program by visiting our Member Rewards page. Rewards are paid based on claims data; once members join a reward...

...the right tools to stay as healthy as possible. These programs are at no cost to you. To learn more or to talk with a staff member, call Member Services...

...rights and responsibilities as a CareSource member. Evidence of Coverage ( English | Spanish) Last updated on 12/09/2025 Medicaid-Only Member Handbook (10/22/2025) Last updated on 10/22/2025 MyCare Waiver Member Handbook...

...The Member Services phone number is on your CareSource member ID card, as well as most print materials we send to you. If you have a Care Manager, they can...