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State Hearing and External Review
https://www.caresource.com/members/tools-resources/grievance-appeal/state-hearing-external-review/...in your first language. We can also help you if you have issues seeing or hearing. Please also read your member handbook to learn more about your rights. Member Services:...
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Planning Ahead
https://www.caresource.com/members/education/planning-ahead/...www.caringinfo.org or call 1-800-658-8898 to learn more. There is more information in your member handbook. Talk to your care coordinator or call Member Services if you have any questions. Member...
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Health Care Terms
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/health-care-terms/...to the youth’s home and school. A number of resources can help youth and their families with complex emotional needs. IHBT helps keep the family together and make a healthy...
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Part D Prescription Plan Rights
https://www.caresource.com/members/tools-resources/grievance-appeal/part-d-prescription-plan-rights/...give you the total number of grievances, appeals and exceptions filed with our plans. To get this data, call Member Services. Request Status Call Member Services for an update on...
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Dental
https://www.caresource.com/providers/education/patient-care/dental/...services. CareSource North Carolina Co® does not provide coverage for routine dental services for plan members. Members looking for dental coverage should work with their agent or broker or review...
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Your Healthy Heart Plan
https://www.caresource.com/plans/marketplace/plan-documents/your-healthy-heart-plan/...you don’t have it, you can view or download it here. As a Healthy Heart plan member, you get many drugs, services, and supplies at $0 cost to you! If...
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Your Diabetes Health Plan
https://www.caresource.com/plans/marketplace/plan-documents/your-diabetes-health-plan/...don’t have it, you can view or download it here. As a Diabetes plan member, you get many drugs, services and supplies at $0 cost to you! If you need...
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Understanding Your Costs
https://www.caresource.com/members/tools-resources/understanding-your-costs/...Services if you need help. Member Services can help answer questions about your EOB or claims. Call Member Services or Care Management if you need help. Member Services can help...
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Behavioral Health
https://www.caresource.com/plans/medicaid/benefits-services/behavioral-health/...list above and click the GO button. This is not a complete list of benefits. See your member handbook or call Member Services for details. Benefits may change on January...
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Medicaid
https://www.caresource.com/plans/medicaid/...and HIP Basic members are both able to access most health services like doctor visits, prescriptions and hospital stays. HIP Plus provides excellent coverage. Members receive all key health benefits...
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