Pregnant members and their partners often need special support. Need to talk to someone now? Call the CareSource24® Nurse Advice Line at 1-844-206-5947. Dial 9-8-8 or text HOME to 741741...

Pregnant members and their partners often need special support. Dial 9-8-8 or text HOME to 741741 to reach a crisis counselor 24 hours a day, 7 days a week. Call...

...identified by name, title and organization name when initiating or returning calls regarding UM issues. Staff members are available to accept collect calls regarding UM issues. Staff members are accessible...

...to the Member Handbook for a list of covered services. You can also ask your care coordinator or call Member Services to have a printed copy of the member handbook...

...the member’s card? Yes! Any participating primary care provider (PCP) may see eligible CareSource members. PCPs are responsible for verifying member eligibility before providing any services. Please log on to...

...Member Services Members access Member Services by calling our toll-free number, 1-855-202-0729 (TTY for the hearing impaired: 1-800-255-0056), 7 a.m. – 7 p.m. Eastern Standard Time (EST), and following the...

...detail will be denied. Error Number: 30 Error Description: Member mismatch How to Fix: Either the member had the wrong sex identified on the claim submission, or the member’s address...

...to our members. If you have any problems reading or understanding this information, please call our Member Services team or use our TTY for hearing impaired members at the number...

...Quick Reference Guide Member Benefits As a CareSource of North Carolina Co. provider, you can easily access members’ benefits to best serve their needs. Prior Authorization Pharmacy 2025 Member Handbook...

...Improvement’s Model for Improvement Ensuring that CareSource is effectively serving members with culturally and linguistically diverse needs Ensuring that CareSource is effectively serving members with complex health needs Assessing the...