...services when traveling out of our service area. Out-of-area dialysis services. If the Governor of your state, the U.S. Secretary of Health and Human Services, or the President of the...

f Clinical Practice Guidelines CareSource approves and adopts evidence-based nationally accepted standards and clinical practice guidelines to help inform and guide the provision of clinical care to members. CPGs are...

...National Institute on Drug Abuse National Suicide Prevention Lifeline Stay Positive Arkansas Substance Abuse and Mental Health Services Administration Member Services: 1-833-230-2005 (TDD/TTY: 711) Monday through Friday, 8 a.m. –...

...can also review our prior authorization list. Services We are here to help you. Your services include: Member Services: Our Member Services representatives are available toll-free to answer your questions...

...to our members. If you have any problems reading or understanding this information, please call our Member Services team or use our TTY for hearing impaired members at the number...

...equipment listed that you did not receive? Are there any services that were billed more than once but you received only once? Did you get services on all the dates...

...if a CareSource employee acts inappropriately. Some examples are: Receiving gifts or kickbacks from vendors for goods or services purchased by CareSource Inappropriately marketing our company to potential members Behaving...

...Abuse and Mental Health Services Administration (SAMHSA) – The Substance Abuse and Mental Health Services Administration (SAMHSA) is the agency within the U.S. Department of Health and Human Services that...

...services. Behavioral Health Care Coordination Services This no-cost service pairs you with a Care Manager. Our Care Managers are nurses, social workers or counselors. You and your Care Manager will...

...mismatch How to Fix: Either the member had the wrong sex identified on the claim submission, or the member’s address on the claim does not match the member’s address in...