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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...works, you may file a grievance. For example, you may be unhappy because: You cannot get a timely appointment with a provider. You think the provider’s office staff did not...
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Your HDHP Preventive Plan
https://www.caresource.com/plans/marketplace/plan-documents/your-hdhp-preventive-silver-plan/...of the prescription with your doctor. Please call the number on your member ID card when your doctor confirms for you that they prescribed one of the listed drugs for...
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Behavioral Health
https://www.caresource.com/members/education/behavioral-health/...Prescriptions Guardianship Health Care Links Kids Health MyHealth myStrengthsm Support Groups & Online Communities Mental Health America Substance Abuse and Mental Health Services Administration ((SAMHSA) Behavioral Health Treatment Services Locator...
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Training & Events
https://www.caresource.com/providers/education/training-events/...address and the password of your choice to complete training and manage accounts for all providers in your Tax Identification Number (TIN). *Office Managers/Administrators and providers without an NPI number...
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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...member ID card. Some useful materials will be included that can help you make the most of your health benefits. Please read them and be sure to take your ID...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...Call the CareSource24 toll-free number located on your ID card, 24 hours a day, 7 days a week, 365 days a year. The phone number is on your ID card....
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Mental Health And Wellness
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/mental-health-and-wellness/...number is on your CareSource member ID card, as well as most print materials we send to you. If You Need Inpatient Hospital Care If you are in crisis or...
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Pharmacy
https://www.caresource.com/providers/education/patient-care/pharmacy/Before providing care or prescribing medicine for your patients, please review the CareSource® MyCare Ohio (HMO D-SNP) Medicare Part D formulary and Medicaid List of Covered Drugs. Formulary Use the...
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COVID-19 Information and Resources
https://www.caresource.com/members/tools-resources/covid19/...of Coverage. You can also call Member Services using the phone number found on the back of your CareSource member ID card. Fraud Warning to Medicaid Members People may try...
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FAQs
https://www.caresource.com/providers/education/faqs/...be submitted in the applicable loops and segments. Loops include: Loop ID – 2320: Other Subscriber Information Loop ID – 2330A: Other Subscriber Name Loop ID – 2330B: Other Payer...
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