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HIPAA Privacy Practices - Kentucky
https://www.caresource.com/about-us/legal/hipaa-privacy-practices/hipaa-privacy-practices-kentucky/...of birth, social security number, eligibility program information, Medicaid number Information on other health insurance policies you may have Your medical records (when necessary) Your provider’s claims for your services....
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State Hearing and External Review
https://www.caresource.com/members/tools-resources/grievance-appeal/state-hearing-external-review/...with the decision. The Administrative Law Judge will make the final decision. We will obey the decision. Do You Need More Help? Please call us at the number below if...
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Fraud, Waste, Abuse & Overpayment
https://www.caresource.com/members/tools-resources/fraud-waste-abuse-overpayment/...use email to send a member ID number, social security number or any health information. Please use the form or phone number above. This can help protect your privacy. Member...
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Behavioral Health
https://www.caresource.com/plans/medicaid/benefits-services/behavioral-health/...find a provider, call Member Services at the phone number on your CareSource ID card. We are here to help you. 988 Suicide and Crisis Lifeline GET HELP NOW! 9-8-8...
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Part C Medical Plan Rights
https://www.caresource.com/members/tools-resources/grievance-appeal/part-c-medical-plan-rights/Organization Determinations (Decisions) A decision we make about the coverage of a service. If you believe you are entitled to a medical service (Part C or Medicaid) you can request...
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End or Change Membership
https://www.caresource.com/members/tools-resources/grievance-appeal/change-plans/...of eligibility Existing members – 12 months from the last redetermination date Have the Social Security number and/or DOB handy for the Head of Household Medicaid Member. Other DFCS info...
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Welcome To CareSource
https://www.caresource.com/welcome-to-caresource/Thank you for choosing us! We want you to be happy with your coverage. We offer a suite of online self-service tools, but you can always call Member Services with...
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Appeals
https://www.caresource.com/members/tools-resources/grievance-appeal/appeal/...Write a letter telling us what you are unhappy about. Please include your first and last name, your member ID number, your address, phone number and any information that helps...
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Additional Services
https://www.caresource.com/plans/medicaid/benefits-services/additional-services/...for more information and to sign up. Complete the myStrength sign-up process and personal profile. You can also download the myStrength app for iOS and Android devices and SIGN IN...
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Renew Your Benefits
https://www.caresource.com/members/tools-resources/renew-benefits/...Call at least two business days before you need a ride. Resources: Resources Link FSSA Benefits Portal FSSABenefits.IN.gov Video: Creating an FSSA Portal Account https://www.in.gov/medicaid/members/files/Benefits-Portal-Flyer.pdf https://www.in.gov/medicaid/members/files/Benefits-Portal-Flyer_SPA.pdf https://www.in.gov/medicaid/members/files/Benefits-Portal-Flyer_BUR.pdf Video: FSSA Benefits...
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