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General Plan Information
https://www.caresource.com/plans/marketplace/plan-documents/general-plan-information/CareSource North Carolina Co., d/b/a/ CareSource Your Responsibilities Be Enrolled and Pay Required Premiums Benefits are available to you only if you are enrolled for coverage under the plan. To...
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Welcome
https://www.caresource.com/providers/welcome/...their health and well-being. The CareSource PASSE difference Non-profit organization committed to putting people over profits Exclusively focused on government programs with deep Medicaid, Marketplace, and dual-eligible experience Operational excellence...
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Quality Improvement Program
https://www.caresource.com/members/tools-resources/quality-improvement/qip/...take. Remember CareSource24® is available to help you. You can call the number on your member ID card 24/7/365. If you would like more information on CareSource Quality Improvement, please...
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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...provider’s office staff did not treat you fairly. You are not satisfied with the quality of care you received. CareSource denies a service. CareSource gives partial approval to cover a...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...provider via Teladoc® for guidance, but this is not required. You can find the phone number of your PCP on your CareSource member ID card. If you receive emergency care...
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Telehealth
https://www.caresource.com/members/tools-resources/where-to-get-care/telehealth/...from the CareSource mobile app. Referral and direct connection from CareSource24®. Download the Teladoc app on your smartphone. Have your CareSource member ID number ready when you call. You will...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/...the 24-Hour Nurse Advice Line toll-free number located on their ID cards 24 hours a day, 7 days a week, 365 days a year. Interpreter Services CareSource offers onsite sign...
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Check Eligibility
https://www.caresource.com/providers/provider-portal/check-eligibility/CareSource MyCare Ohio allows individuals to select Medicaid only coverage from the plan managing their CareSource MyCare Ohio benefits. Individuals may choose to have CareSource MyCare Ohio either: Provide their...
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...All internal appeal requests must have: The covered person’s name and ID number as shown on the ID card The provider’s name The date of the medical service The reason...
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Provider Resources
https://www.caresource.com/providers/provider-portal/...quick and easy. You will need your CareSource PASSE™ provider ID, a number separate from your Tax ID number. This number is located on your provider welcome letter. Register for...
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