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Behavioral Health
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/...about what your plan covers or how to find a provider, call Member Services at the phone number on your CareSource ID card. We are here to help you. Need...
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Make A Payment
https://www.caresource.com/members/tools-resources/make-a-payment/...also pay through your secure My CareSource portal account. Set up or update your My CareSource® account. Log into your My CareSource® account and select Pay Bill from the My...
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Understanding Your Costs
https://www.caresource.com/members/tools-resources/understanding-your-costs/...services on your plan. You can also find your Schedule of Benefits in your My CareSource® (MyCareSource.com) account under Documents. My CareSource My CareSource has your private HAP CareSource information...
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State Hearing and External Review
https://www.caresource.com/members/tools-resources/grievance-appeal/state-hearing-external-review/...120 days of getting CareSource’s finding. Reviews are done within 90 days for standard reviews or within 72 hours for expedited (fast) reviews. This will be final and CareSource will...
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Mental Health And Wellness
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/mental-health-and-wellness/...number is on your CareSource member ID card, as well as most print materials we send to you. If You Need Inpatient Hospital Care If you are in crisis or...
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Benefits and Services
https://www.caresource.com/plans/marketplace/benefits-services/...Call the number on your member ID card 24 hours a day, 7 days a week. Care Management Services – CareSource offers care management services to children and adults with...
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Provider Grievances
https://www.caresource.com/providers/provider-portal/provider-grievance/...from all parties and applying the CareSource written policies and procedures. Providers are permitted to submit complaints to CareSource regarding CareSource’s policies, procedures or any aspect of CareSource’s administrative functions....
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Mail Order Drugs
https://www.caresource.com/members/tools-resources/find-my-prescriptions/mail-order-drugs/...your account, and click the Request an Rx button on the right side of the home page. Dial the Pharmacy number on the back of your CareSource member ID card,...
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Part D Prescription Plan Rights
https://www.caresource.com/members/tools-resources/grievance-appeal/part-d-prescription-plan-rights/...appeal is a request for CareSource to review the decision they made to provider or pay for a drug. There are five levels of appeals. Learn more in chapter 9...
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Rights and Responsibilities
https://www.caresource.com/plans/caresource-passe/plan-documents/rights-responsibilities/Your Rights Get information about CareSource PASSE, our services, our providers, and member rights and responsibilities. Understand CareSource PASSE and your Person-Centered Service Plan and get services through it. Have...
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