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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...will reach out to you when you join CareSource PASSE. Get your CareSource PASSE member ID card Your member ID card comes in your New Member Booklet. Always keep your...
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Renew Your Benefits
https://www.caresource.com/members/tools-resources/renew-benefits/...your benefits. To stay a CareSource member, you must renew your benefits with the state. You can renew in one of these ways: Online. Login to your FSSA Benefits Portal...
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Utilization Management
https://www.caresource.com/providers/education/patient-care/utilization-management/...Members may access Member Services by calling our toll-free number, 1-833-230-2099, 7 a.m. to 7 p.m. (TTY for the hearing impaired: 1-800-743-3333) and following the menu prompts. Members may access...
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Claim Rejection Notifications
https://www.caresource.com/providers/provider-portal/claims/claim-rejection-notifications/...and send a new claim. Error Number: 33 LOB: All Error Description: Member not found for submitted member ID, HIX Member Mismatch, or Claim received for group not valid to...
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COVID-19 Information and Resources
https://www.caresource.com/providers/tools-resources/covid-19-provider-resource-center/The Public Health Emergency (PHE) for COVID-19 has ended. Services like vaccines, treatment, and testing are still available. Some rules changed, stopped, or started again. CareSource continues to watch COVID-19...
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Health Care Links
https://www.caresource.com/providers/education/patient-care/health-care-links/...and through focused meetings with CareSource Provider Engagement Specialists. A broad range of wellness, preventive health and chronic disease management tools are also available on the CareSource member website, newsletters...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/...Member Services Members access Member Services by calling our toll-free number, 1-855-202-0729 (TTY for the hearing impaired: 1-800-255-0056), 7 a.m. – 7 p.m. Eastern Standard Time (EST), and following the...
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FAQs
https://www.caresource.com/providers/education/faqs/...the member’s card? Yes! Any participating primary care provider (PCP) may see eligible CareSource members. PCPs are responsible for verifying member eligibility before providing any services. Please log on to...
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Past Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/past/...NEW CareSource Provider E-Communication System 11/21/2013 New Facility Code Edits for Hospital Claims 11/14/2013 Quick Reference Guide for Non-Participating Providers 10/21/2013 ICD-10 Training Needs and Provider Checklist 10/17/2013 Synagis Prior...
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Quality Improvement Program
https://www.caresource.com/members/tools-resources/quality-improvement/qip/...members with culturally and linguistically diverse needs Ensuring that CareSource is effectively serving members with complex health needs Assessing the characteristics and needs of the member population Assessing the geographic...
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