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Susan Aldrich, President, ElderServe Health and CareSource Market President, New York
https://www.caresource.com/about-us/executive-leadership/susan-aldrich-president-elderserve-health-and-caresource-market-president-new-york/Susan Aldrich leads CareSource’s New York market, overseeing strategy and operations for programs serving members with long-term services and supports (LTSS) needs across Medicaid Managed Long Term Care, Dual-eligible Medicare-Medicaid...
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Member Rights & Responsibilities
https://www.caresource.com/plans/marketplace/plan-documents/rights-responsibilities/...health services in the receipt of health services. Consult our website or newsletters annually for any updates to member rights and responsibilities. Your Membership Rights As a member of HAP...
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Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/...page frequently to find all the latest CareSource news. Please note: The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it...
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Baby Care
https://www.caresource.com/members/education/pregnancy/baby-care/...Congratulations! Your baby is here! Now what? Below are some tools to help you care for your new baby. Newborn Care: Getting Started Babies seem so delicate. You might need...
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CareSource JobConnect for Members
https://www.caresource.com/members/tools-resources/life-services/members/...the CareSource JobConnect Program? CareSource JobConnect serves members that are: CareSource members or parents/legal guardians of a minor child who is a CareSource member Over the age of 16 Over...
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Medical Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/medical-policies/...intended to infer benefits or coverage for a specific member. Benefit determinations are based on the specific facts of each member’s case. If a service or supply is not eligible...
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Additional Services
https://www.caresource.com/plans/medicaid/benefits-services/additional-services/...1-877-791-0064 or amedadirect.com New Baby Welcome Gift To welcome your new baby, CareSource will send you a gift of baby items. You will be sent this if you are part...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...You can find the phone number of your PCP on your CareSource member ID card. If you receive emergency care from an out of network provider or urgent care services...
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Ending or Changing Membership
https://www.caresource.com/plans/mississippi-chip/ending-or-changing-membership/We hope you will be happy with TrueCare™. If you have problems or concerns about your benefits, please call us so we can try to help resolve them. Call Member...
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Contact Us
https://www.caresource.com/providers/contact-us/...Provider Services 1-833-230-2100 We are open Monday through Friday, 8 a.m. to 5 p.m. Central Time (CT). We are closed each year on: New Year’s Day Martin Luther King Jr....
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