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FAQs
https://www.caresource.com/members/education/faqs/...away to DFCS. Find the address to your local county office. In Person. Visit your local county DFCS office. Find the address to your local county office. How can I...
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State Hearing and External Review
https://www.caresource.com/members/tools-resources/grievance-appeal/state-hearing-external-review/...within 120 calendar days from the date of your internal appeal letter. Office of Administrative Law Proceedings 402 W. Washington St., Room E034 Indianapolis, IN 46204-2273 What to Expect at...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...works, you may file a grievance. For example, you may be unhappy because: You cannot get a timely appointment with a provider. You think the provider’s office staff did not...
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HIPAA Privacy Practices - Kentucky
https://www.caresource.com/about-us/legal/hipaa-privacy-practices/hipaa-privacy-practices-kentucky/...Humana – CareSource regarding your privacy rights, contact the Humana – CareSource Privacy Officer at: Humana – CareSource Attn: Privacy Officer P.O. Box 221459 Louisville, KY 40252 Or, you may...
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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...provider’s office staff did not treat you fairly. You are not satisfied with the quality of care you received. CareSource denies a service. CareSource gives partial approval to cover a...
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End or Change Membership
https://www.caresource.com/members/tools-resources/grievance-appeal/change-plans/...office. Find your local county office here. Questions? Call your local DFCS office if you have questions. This must be handled by your local DFCS office. Visit staycovered.ga.gov Note: Please...
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Dental
https://www.caresource.com/providers/education/patient-care/dental/...help them provide efficient and quality care. Dental Provider Manual The dental provider manual is a resource for our dental providers and serves as a link between your office and...
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Mail Order Drugs
https://www.caresource.com/members/tools-resources/find-my-prescriptions/mail-order-drugs/...workplace or to your doctor’s office. For more information, call ESI at 1-888-848-4452 from 8 a.m. to 8 p.m. Eastern Time, Monday – Friday. You may also access their website...
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FAQs
https://www.caresource.com/providers/education/faqs/...work when CareSource is a secondary payer for obstetrician deliveries? CareSource will deny all prenatal office visits when the explanation for COB information needed has not been provided. Once the...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/...This includes providers that perform in-office surgeries. These services should be available at no cost to the member. Submit the Interpreter Service Request Form (coming soon) to request interpretation services...
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