...Cultural considerations may impact/influence member health decisions related to preventable disease or illness. The provider office staff makes reasonable attempts to collect race-and language-specific member data. Staff is available to...

...and abuse situations. From the Office of the Inspector General The Office of the Inspector General (OIG) has created free educational materials to assist in teaching physicians about the federal...

...office may have an after-hours phone number you can call to talk to an on-call doctor. You can also call the CareSource24 Nurse Advice Line. They can help you determine...

...This includes high standards of care and the same hours of operation. Identifying the member’s health needs and taking appropriate action. Providing phone coverage for handling patient calls 24 hours...

...away to DFCS. Find the address to your local county office. In Person. Visit your local county DFCS office. Find the address to your local county office. How can I...

...staff of registered nurses. Members can call the CareSource24 toll-free number located on their ID cards 24 hours a day, 7 days a week, 365 days a year. Our nurses...

...Office of the Ombudsman The CareSource Office of the Ombudsman is an independent, neutral department within CareSource that serves the needs of CareSource members, providers and other stakeholders. The Office...

...exception review of requests, the timeframe for review is 72 hours from when we receive the request. For expedited exception review requests, the timeframe for review is 24 hours from...

...it back right away to DFCS. Find your local county office here. In Person: Visit your local county DFCS office. Find your local county office here. Please have member’s social...

...Go to https://www.healthplanresources.com to sign in using your NPI* and use the password provided in your Welcome Letter. Office Managers/Administrators: Managing a group of providers? Sign in through the Provider...