...Cultural considerations may impact/influence member health decisions related to preventable disease or illness. The provider office staff makes reasonable attempts to collect race-and language-specific member data. Staff is available to...

...and abuse situations. From the Office of the Inspector General The Office of the Inspector General (OIG) has created free educational materials to assist in teaching physicians about the federal...

...you stay healthy, manage chronic conditions and identify any concerns before they become an issue. Your provider may offer telehealth visits and after-hours care. Talk with your provider’s office to...

...This includes high standards of care and the same hours of operation. Identifying the member’s health needs and taking appropriate action. Providing phone coverage for handling patient calls 24 hours...

...DFCS office. Find the address to your local county office here. How can I learn more about the benefits CareSource offers? Call Member Services: 1-855-202-0729 (TTY: 1-800-255-0056 or 711), 7...

...Line Get the help you need 24 hours a day, 7 days a week, 365 days a year. We can help you: Learn about a health problem. Decide when a...

...No Current Provider Portal Access: Go to https://www.healthplanresources.com to sign in using your NPI* and use the password provided in your Welcome Letter. Office Managers/Administrators: Managing a group of providers?...

...it back right away to DFCS. Find your local county office here. In Person: Visit your local county DFCS office. Find your local county office here. Please have member’s social...

...Office of the Ombudsman The CareSource Office of the Ombudsman is an independent, neutral department within CareSource that serves the needs of CareSource members, providers and other stakeholders. The Office...

...exception review of requests, the timeframe for review is 72 hours from when we receive the request. For expedited exception review requests, the timeframe for review is 24 hours from...