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Additional Services
https://www.caresource.com/plans/medicaid/benefits-services/additional-services/...to get care. Instead of going into an office for your visit, you can use your phone or computer. There is no cost to you. Learn more. Transportation You can...
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COVID-19 Information and Resources
https://www.caresource.com/members/tools-resources/covid19/...COVID-19 health-related questions The Centers for Disease Control and Prevention Hotline: 1-800-232-4636 National Suicide Prevention Lifeline: 1-800-273-8255 HAP CareSource: Member Services 1-833-230-2053 (TTY: 711), 24 hours a day, 7 days...
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Mail Order Drugs
https://www.caresource.com/members/tools-resources/find-my-prescriptions/mail-order-drugs/...workplace or to your doctor’s office. For more information, call ESI at 1-888-848-4452 from 8 a.m. to 8 p.m. Eastern Time, Monday – Friday. You may also access their website...
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Provider Manual
https://www.caresource.com/providers/tools-resources/provider-manual/...a link between your office and CareSource. It provides important information on topics such as covered services, services that require prior authorization, claim submission, and more. View the Dental Provider...
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Fraud, Waste and Abuse (FWA)
https://www.caresource.com/about-us/legal/corporate-compliance/vendor-compliance/fraud-waste-and-abuse-fwa/...that the information on the receipt is true. Knowingly buys or receives as a pledge of an obligation or debt, public property from an officer or employee of the government,...
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Rights & Responsibilities
https://www.caresource.com/plans/medicaid/plan-documents/rights-responsibilities/...only approved providers Keep doctor and dentist visits, be on time, and call 24 hours before to cancel. Follow the advice and care you have agreed to with your ID...
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How to Get Help with Drug Costs
https://www.caresource.com/plans/dsnp/pharmacy/drug-cost-help/...office at 1-800-772-1213 between 7 a.m. and 7 p.m., Monday through Friday. TTY users should call 1-800-325-0778 (applications); or Georgia Medicaid Office: https://medicaid.georgia.gov/how-apply Best Available Evidence If you believe you...
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Transportation
https://www.caresource.com/members/education/transportation/...appointment before you call to get a ride. Call and get your ride lined up two business days (48 hours) before you need it. We may call your doctor’s office...
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Transportation
https://www.caresource.com/plans/medicaid/benefits-services/additional-services/transportation/...doctor’s office. Be at the pick-up address. Be there at the earliest time given to you by the transportation service. To cancel your ride, call at least two hours before...
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Quick Reference Materials
https://www.caresource.com/providers/tools-resources/quick-reference-materials/...Clinical Practice Registry Guide HAP CareSource Provider Portal Quick Start Guide HAP CareSource Provider Portal Flier Provider Transition Quick Reference Guide After-Hours and Appointment Time Access Standards Pre-Exposure Prophylaxis (PrEP)...
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