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Better Together
https://www.caresource.com/plans/mycare-snp/better-together/Important News About Your CareSource Coverage Starting January 1, 2026, Ohio will begin the new Next Generation MyCare Ohio program. MyCare Ohio is a managed care program designed for Ohioans...
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Quick Reference Materials
https://www.caresource.com/providers/tools-resources/quick-reference-materials/...CareSource® MyCare Ohio (Medicare-Medicaid Plan). You will find key information that will make it easier to do business with us and assist you in serving our members. MyCare Ohio Resources...
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Find My Prescriptions
https://www.caresource.com/members/tools-resources/find-my-prescriptions/...find a copy of the PDL on the Ohio Department of Medicaid website or on the Gainwell pharmacy website. Please call Gainwell Member Services at 1-833-491-0344 (TTY: 1-833-655-2437) if you...
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Utilization Management
https://www.caresource.com/providers/education/patient-care/utilization-management/...to submit a request for any additional services for review of medical necessity outside these dates of service prior to transition. Yes, CareSource will need to be contacted via phone...
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Additional Services
https://www.caresource.com/plans/mycare/benefits-services/additional-services/The following chart is a summary of what you get when you have: MyCare Ohio (MEDICARE + MEDICAID) MyCare Ohio (Medicaid Only) This is your chance to make your health...
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...with something about our health plan, let us know. You or your authorized representative can contact us. Grievance cases are: Quality of health care services, like safety issues Access and...
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Rights & Responsibilities
https://www.caresource.com/plans/mycare-snp/plan-documents/rights-responsibilities/...carry out your rights and know that CareSource MyCare Ohio, CareSource MyCare Ohio’s providers or the Ohio Department of Medicaid (ODM) will not hold this against you. To know that...
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Rights & Responsibilities
https://www.caresource.com/plans/mycare/plan-documents/rights-responsibilities/...carry out your rights and know that CareSource MyCare Ohio, CareSource MyCare Ohio’s providers or the Ohio Department of Medicaid (ODM) will not hold this against you. To know that...
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Centralized Credentialing & Single Pharmacy Benefit Manager
https://www.caresource.com/providers/tools-resources/centralized-credentialing-single-pharmacy-benefit-manager/...here to create an account through the state’s login system, ohid.ohio.gov. Providers needing technical assistance can contact Ohio Medicaid’s Integrated Help Desk (IHD) at 1-800-686-1516. The IHD is open Monday...
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Forms
https://www.caresource.com/providers/tools-resources/forms/We have compiled all of the essential forms in one place for you to utilize. Select the applicable form(s) for reporting, credentialing, claims, and more. Note: You may need to...
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