...directly to the health care provider at the time you get services. If you have additional questions about paying for insurance, visit our Frequently Asked Questions or call Member Services....

The frequently asked questions below are intended to help First Tier, Downstream and Related Entities (FDR) understand and manage their compliance efforts. Please click on the expandable menus below to...

...to you. You’ll receive an orientation at the fitness center to learn more about the fitness options available at that location. You can see a list of participating fitness centers...

...learn more about Disease Management (DM). This program is at no cost to you. Our DM program can help you: Learn about your health and how you can care for...

...readiness and retention of military families. Delivering Operational Excellence for Providers We consistently outperform industry benchmarks in key operational areas, ensuring fast, accurate claims payments and unparalleled service. Explore Military...

...Healthcare Improvement (IHI), which emphasizes the importance of optimizing the overall healthcare system with focus on improving health outcomes, improving member and provider experience, advancing health equity, and ensuring members...

...free at 1-888-987-1200, option 2. Online: Submit issues or complaints by emailing PASSEOmbudsmanOffice@dhs.arkansas.gov Mail: Division of Medical Services Office of Ombudsman P.O. Box 1437 Slot S-418 Little Rock, AR 72203-1437...

...care needs. Call us at 1-833-230-2034 (TTY: 1-800-743-3333 or 711) to learn more. You can learn more about Care Management and to talk with a staff member. Learn more about...

...up to 15 round trips or 30 one-way trips that are less than 30 miles from the member’s house per calendar year. The uses include a variety of transportation options...

...Network notifies you through email when the account is active and ready to transact with your customer. Registering without assistance from your customer If you are not already in contact...